User-Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:220.127.116.11) Gecko/20070725 Firefox/18.104.22.168 Build Identifier: version 22.214.171.124 (20070728) When I input my password for my email, Thunderbird responds with Alert: Sending of password did not succeed. Mail serve mail.homesatthelake.com:UserName or Password is incorrect. Both my user name and password are correct. I can access my email from our web email service, but not from Thunderbird. I have changed my password in the web email service but it still will not recognize it. Help!! Reproducible: Always Steps to Reproduce: 1. Open Thunderbird. 2. When prompted to enter password this occurs. 3. Actual Results: It won't let me get into my email! Expected Results: Should have let me get into my email!
you're better off following the help links than filing a bug. Since mail's working for the rest of us you're going to need a lot more detail to show it's actually a bug in Thunderbird. I recommend the on-line chat as the most efficient mechanism (when volunteers are available), but there are also web boards and newsgroup options. http://www.mozilla.org/support/
Assignee: dveditz → nobody
Component: Security → General
QA Contact: thunderbird → general
Yup. Thunderbird support forums are here: http://forums.mozillazine.org/viewforum.php?f=39 ->INCOMPLETE
Status: UNCONFIRMED → RESOLVED
Last Resolved: 11 years ago
Resolution: --- → INCOMPLETE
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