when connection to the site hosting the mar times out, software update reports "Failed (unknown reason)" this morning, http access to ftp.mozilla.org was disabled (see bug #393462). when attempting to the mar directly in the browser, I got a nice error message. see screen shot #1. but during that time, I did a check for updates and I got "Failed (unknown reason)". see screen shot #2 of the error console. I failed to get a screen shot of the sofware update UI, but I can reproduce it with another server. this is something we could handle better in the software update UI.
we have a string for this (http://lxr.mozilla.org/seamonkey/source/toolkit/locales/en-US/chrome/mozapps/update/updates.properties#68) checker_error-2152398862=AUS: Connection timed out checker_error-2152398849=Failed (Unknown Reason) but note, from the error console, we're getting a *49 and not a *62
11 years ago
Whiteboard: [See comment 3]
8 years ago
No longer blocks: 394021
That UI is no longer used and instead a generic message is displayed and the update is retried later.
Status: NEW → RESOLVED
Last Resolved: 8 months ago
Resolution: --- → WONTFIX
You need to log in before you can comment on or make changes to this bug.