Closed
Bug 393779
Opened 17 years ago
Closed 15 years ago
Only first page of multi-page e-mail prints in new Windows Live Hotmail
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: a_holtby, Unassigned)
Details
(Whiteboard: [CLOSEME 2010-06-30])
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6
I have been using Firefox for over a year now and the print function worked fine. A few weeks ago I installed the new version of Windows Live Hotmail, now the print function does not work properly. Only the first page of a multi-page e-mail prints. This morning I upgraded to the newest version of Firefox and tried it again, still not working. I then went looking for a way of reporting this problem and found where I am now. The first thing I did was to create a new profile following the instructions given, still doesn't work. I switched my browser to IE and tried to print the same multi-page e-mail and got the number of pages I should have. Consequently I have come to the conclusion that Firefox has not been updated to handle whatever Microsoft changed in the new version of Hotmail.
Reproducible: Always
Steps to Reproduce:
1. Sign-on to a Hotmail account that uses the new Windows Live.
2. Select an e-mail what has multiple pages.
3. Print it by either using the Print function within the File menu of Firefox or
click on the print icon within the e-mail.
Actual Results:
You get only the first page. At the bottom of the printed page it actually says '1 of 1'.
Expected Results:
It should have printed(in my case 5 pages)all the pages of the e-mail.
My guess is that this isn't really a bug per se but a change in the function of how Hotmail now works under Windows Live and the developers of Firefox are just not aware of it.
I also tried it under the latest version of Netscape and it doesn't work properly there either.
Comment 1•17 years ago
|
||
I confirm all the observations reported by a holtby@hotmail.com. Exactly as he reports on Win XP home edition. ( except I did not test Netscape as I have no access).
Comment 2•17 years ago
|
||
It's probably a dupe of bug 154892 - in which case it will be fixed in Firefox 3.0
Comment 3•15 years ago
|
||
This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode
Whiteboard: [CLOSEME 2010-06-30]
Version: unspecified → 2.0 Branch
Comment 4•15 years ago
|
||
No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → INCOMPLETE
You need to log in
before you can comment on or make changes to this bug.
Description
•