394265 - Opening URL when using microsoft outlook 2007 causes error

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Christopher Istvan]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6

Clicking on a link in outlook 2007 brings up an invalid url error. The environment is windows vista ultimate, outlook 2007 and FireFox as the default browser. Is there any chance you can fix this?

Reproducible: Always

Steps to Reproduce:
1.Open outlook email
2.click on a link
3.error comes up
Actual Results:  
Same results

Expected Results:  
no error

Comment 1

[Kuno Meyer]

Might be a case of <http://kb.mozillazine.org/Windows_error_opening_Internet_shortcut_or_local_HTML_file_-_Firefox> ?

Plenty of bug links there.

Kuno

Comment 2

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.

Comment 4

[Kuno Meyer]

I had similar behaviour (invalid URL message box) with FF IIRC 3.5.x. 

Recently, the behaviour changed: if FF was not yet running, clicking on a link in Outlook producoed two FF windows: an empty one, and one with a tab containing the requested page.

Creating a new empty profile and making it the default startup profile (e.g. "don't ask at startup"==True) stopped even that behaviour.

After reverting the default startup profile to my old profile, some transitional effects appeared on first launch: again two windows, but the superfluous window had just minimal screen dimension (150x20 px, approx.) and showed, when maximized, an unexpected toolbar configuration (AdBlock button was visible).

On the second launch (and ever since then), everything works as expected.

Conclusion: 
- Unclear ... To me, it looks as if I had inconsistent cache effects due to manual migration of my profile folder back when I switched to a new laptop.