the entries in the address book in one of our accounts were deleted when the latest version of Thunderbird was downloaded and installed

RESOLVED INCOMPLETE

Status

Thunderbird
Address Book
--
critical
RESOLVED INCOMPLETE
11 years ago
8 years ago

People

(Reporter: Merle L. Moden, Unassigned)

Tracking

({dataloss})

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

11 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6

After the latest version of Thunderbird was downloaded and installed, my wife's account had lost all of her entries in her address book.  The entries in my account were intact.

Reproducible: Always

Steps to Reproduce:
1.
2.
3.

Comment 1

10 years ago
Was "personal address book" her only address book?

dupe of bug 299346?
Severity: normal → critical
Status: UNCONFIRMED → NEW
Ever confirmed: true
Keywords: dataloss

Comment 2

8 years ago
no further info from Merle, so => incomplete
please update the bug if you have additional information
Status: NEW → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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