Closed Bug 394797 Opened 13 years ago Closed 10 years ago

the entries in the address book in one of our accounts were deleted when the latest version of Thunderbird was downloaded and installed

Categories

(Thunderbird :: Address Book, defect, critical)

x86
Windows XP
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: mlmoden, Unassigned)

Details

(Keywords: dataloss)

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6

After the latest version of Thunderbird was downloaded and installed, my wife's account had lost all of her entries in her address book.  The entries in my account were intact.

Reproducible: Always

Steps to Reproduce:
1.
2.
3.
Was "personal address book" her only address book?

dupe of bug 299346?
Severity: normal → critical
Status: UNCONFIRMED → NEW
Ever confirmed: true
Keywords: dataloss
no further info from Merle, so => incomplete
please update the bug if you have additional information
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → INCOMPLETE
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