User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:188.8.131.52) Gecko/20070718 Fedora/184.108.40.206-4.fc6 Firefox/220.127.116.11 Build Identifier: version 18.104.22.168 (20070728) Multiple Win98 boxes display this error when opening a mail for reading or composing a message. Crash is 'exception 10h' in module JS3250.dll - Continues to occur after profile wipe, and even after format & reinstall of OS. Most frequent offender is on 250MB IMAP account, but of 50 computers with TB2, 10 or 15 have displayed this error at some point. Crash occurred in TB1.5.0.* and followed upgrade to TB2 Reproducible: Sometimes Steps to Reproduce: 1. Sometimes when reading mail in 3-window mode, preview pane below 2. Sometimes while composing message Actual Results: Many days there will be 5-6 crashes in one day, with OS restart after each one. Some times it will be days or a week between crashes. Crash occurred in TB1.5.0.* and followed upgrade to TB2 Crash is 'exception 10h' in module JS3250.dll DrWatson initially pointed to KB* Microsoft patches, but crash continues after patch removal and DrWatson doesn't provide any helpful debugging information. http://talkback-public.mozilla.org/search/start.jsp?search=2&type=iid&id=TB35619249H
Michael, what do you think of bug 334263? TB35619249H Stack Signature JS_strtod 53e237be Product ID Thunderbird2 Build ID 2007072817 Trigger Time 2007-09-05 10:47:03.0 Platform Win32 Operating System Windows 98 4.10 build 67766446 Module JS3250.DLL + (000109cc) ince Last Crash 109245 sec Total Uptime 631261 sec Trigger Reason Invalid operation Source File, Line No. e:/builds/tinderbox/Tb-Mozilla1.8-Release/WINNT_5.0_Depend/mozilla/js/src/jsdtoa.c, line 1243 Stack Trace JS_strtod [mozilla/js/src/jsdtoa.c, line 1243] js_strtod [mozilla/js/src/jsnum.c, line 938] js_ValueToNumber [mozilla/js/src/jsnum.c, line 757] num_isNaN [mozilla/js/src/jsnum.c, line 73] js_Invoke [mozilla/js/src/jsinterp.c, line 1375] js_Interpret [mozilla/js/src/jsinterp.c, line 3946] js_Invoke [mozilla/js/src/jsinterp.c, line 1394] nsXPCWrappedJSClass::CallMethod [mozilla/js/src/xpconnect/src/xpcwrappedjsclass.cpp, line 1453] nsXPCWrappedJS::CallMethod [mozilla/js/src/xpconnect/src/xpcwrappedjs.cpp, line 468] SharedStub [mozilla/xpcom/reflect/xptcall/src/md/win32/xptcstubs.cpp, line 147] nsMsgStatusFeedback::OnStateChange [mozilla/mailnews/base/src/nsMsgStatusFeedback.cpp, line 176] nsDocLoader::FireOnStateChange [mozilla/uriloader/base/nsDocLoader.cpp, line 1210] nsDocLoader::doStopDocumentLoad [mozilla/uriloader/base/nsDocLoader.cpp, line 844] nsDocLoader::OnStopRequest [mozilla/uriloader/base/nsDocLoader.cpp, line 665] nsLoadGroup::RemoveRequest [mozilla/netwerk/base/src/nsLoadGroup.cpp, line 732] PresShell::RemoveDummyLayoutRequest [mozilla/layout/base/nsPresShell.cpp, line 7190] DummyLayoutRequestEvent::HandleEvent [mozilla/layout/base/nsPresShell.cpp, line 7090] 0x778b0c24
Summary: Seemingly random crash when composing or reading - sorry so vague! → Seemingly random crash when composing or reading [@ JS_strtod]
(In reply to comment #1) > Michael, what do you think of bug 334263? 334263 seems to be related to some additional software which is causing the conflicts (AllChars/AceClock). My boxes are under strict control - Firefox, IE6, Office97, Symantec Antivirus Corporate, Acrobat Reader 6 and HP JetDirect are the only other applications on these boxes beside the OS. This bug still occurs with the AV engine turned off, as well as completely uninstalled. -Michael
i don't know much about jet direct, but it's definitely not a standard process, you might consider trying w/ it uninstalled.
Assignee: nobody → general
Product: Thunderbird → Core
QA Contact: front-end → general
Version: 2.0 → 1.8 Branch
Jetdirect is the only method i know of for adding TCP/IP printer ports in Win98 and communicating with dedicated print servers. Regardless, this bug is not manifested when printing, just when composing or reading email, preview-pane activated.
if you'd read the allchars bugs, you'd see that it has nothing to do with actions, and everything to do with in memory presence. please try it. (it'd also be nice if you could run msinfo and give a complete list of running processes/loaded libraries.)
Reporter, are you able to come-up with the requested information? Otherwise it will be closed as INCOMPLETE soon.
Whiteboard: CLOSEME 02/06
Upgrading to Thunderbird 22.214.171.124 resolved this issue. "Thank you" to the team!
Status: UNCONFIRMED → RESOLVED
Last Resolved: 11 years ago
Resolution: --- → FIXED
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