395825 - Using Thunderbird 2.0.0.6 on Windows XP zip files are not attached.

Status: RESOLVED WORKSFORME

(Thunderbird :: Message Compose Window, defect)

Description

[Robert Pastel]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6
Build Identifier: Thunderbird 2.0.0.6

The dragging the zip file to the attachment window the Windows email client behaves as if the zip file is attached, but the recipient does not receive the attachment. I can send other types of attachments, such as word documents. And I can attach the zip files using a different email client. Checking the sent mail folder there is a paper clip icon, but after opening the sent email the paper clip disappears. 

Reproducible: Always

Steps to Reproduce:
1. compose email
2. drag zip file to attachment window
3. send email
Actual Results:  
recipient does not get zip file

Expected Results:  
recipient gets zip file

Comment 1

[Magnus Melin [:mkmelin]]

I certainly have sent zip-files with 2.0 without problems. Have you looked in the Sent folder? Is the file attached there? Are you sure the zip file isn't deleted from disk before you send it? 

Comment 2

[Robert Pastel]

Hi Magnus,

I conducted many tests and did check the sent folder. The paper clips show, but after opening the sent email the paper clip disappeared. The zip file was never deleted from the hard drive before sending. 

I could only get Thunderbird working properly by removing both the application and all the associated directories, meaning

C:\Documents and Settings\Robert Pastel\Application Data\Thunderbird

Of course losing my profiles. 

Thank you,
Robert 

Comment 3

[Magnus Melin [:mkmelin]]

If it happens again, attach the message you get in your Saved folder.

Comment 4

[Gary Kwong [:gkw] [:nth10sd] (NOT official MoCo now)]

No reply to comment #3 -> WFM.