grey bar <menuitem, problems watching videos




11 years ago
8 years ago


(Reporter: tothemax85, Unassigned)


2.0 Branch
Windows XP

Firefox Tracking Flags

(Not tracked)


(Whiteboard: [CLOSEME 2010-07-30], URL)



11 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
Build Identifier: Mozilla Firefox

At the bottom of the screen, there is a grey bar that is like the one mentioned when add-ons cause problems, but above the "^" it says "<menuitem". While I did follow your instructions, by gradually turning off my add-ons, and seeing if they need to be upgraded, neither suggestion worked. However, in safe mode without addons the bar did disappear. I now notice that it has made it harder for Firefox to process videos. The error console also mentions many warnings, especially about google and youtube. I don't have the problematic google products installed, however, and do not have google toolbar instaled. Unfortuneatly, that is all that I know.

Reproducible: Always

Steps to Reproduce:
Actual Results:  
screen with grey bar, slow videos, and many errors

Expected Results:  
Full screen, normal video load time, and little, if no, errors.

Bug does occur with default theme. No bar in add-on free mode, though add-ons do appear in working condition.
Does the problem also occur if you download and unzip Firefox on your desktop and start it from there?
If there's an extension running somewhere, I assume you should see the information in the files extensions.ini and extensions.rdf in your profile. You can open the files with a text editor.
This may be a bug in Java Runtime update if you are on a Traditional Chinese locale. If so then Sun has a fix in JRE 6 update 2. Please try installing it from

Obviously don't do that if you aren't on a Chinese build ;)

Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; da; rv:
Gecko/20070725 Firefox/
Whiteboard: [CLOSEME 2010-07-30]
Version: unspecified → 2.0 Branch
Sorry about the last comment, should be this,
This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
No reply, INCOMPLETE. Please retest with Firefox 3.6.8 or later and a new profile ( If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.