395833 - grey bar <menuitem, problems watching videos

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Max]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
Build Identifier: Mozilla Firefox 2.0.0.6

At the bottom of the screen, there is a grey bar that is like the one mentioned when add-ons cause problems, but above the "^" it says "<menuitem". While I did follow your instructions, by gradually turning off my add-ons, and seeing if they need to be upgraded, neither suggestion worked. However, in safe mode without addons the bar did disappear. I now notice that it has made it harder for Firefox to process videos. The error console also mentions many warnings, especially about google and youtube. I don't have the problematic google products installed, however, and do not have google toolbar instaled. Unfortuneatly, that is all that I know.

Reproducible: Always

Steps to Reproduce:
1.Unknown
2.
3.
Actual Results:  
screen with grey bar, slow videos, and many errors

Expected Results:  
Full screen, normal video load time, and little, if no, errors.

Bug does occur with default theme. No bar in add-on free mode, though add-ons do appear in working condition.

Comment 1

[Ria Klaassen (not reading all bugmail)]

Does the problem also occur if you download and unzip Firefox on your desktop and start it from there?
http://ftp.mozilla.org/pub/mozilla.org/firefox/tinderbox-builds/pacifica-vm-mozilla1.8/firefox-2.0.0.7pre.en-US.win32.zip

Comment 2

[Ria Klaassen (not reading all bugmail)]

If there's an extension running somewhere, I assume you should see the information in the files extensions.ini and extensions.rdf in your profile. You can open the files with a text editor.
http://kb.mozillazine.org/Profile_Folder

Comment 3

[Dave Townsend [:mossop]]

This may be a bug in Java Runtime update if you are on a Traditional Chinese locale. If so then Sun has a fix in JRE 6 update 2. Please try installing it from http://www.java.com/zh_TW/download/windows_xpi.jsp?begindownload=true

Obviously don't do that if you aren't on a Chinese build ;)

Comment 4

[Tyler Downer [He/Him]]

Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; da; rv:1.8.1.6)
Gecko/20070725 Firefox/2.0.0.6

Comment 5

[Tyler Downer [He/Him]]

Sorry about the last comment, should be this,
This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 6

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.8 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.