396480 - I always have to restart my computer to get rid of the parent.lock file.

Status: RESOLVED INCOMPLETE

(Toolkit :: Startup and Profile System, defect)

Description

[richard bond]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.6) Gecko/20070725 Firefox/2.0.0.6

Is it a bug or a peeve? Either way I am not using Firefox much anymore because I have to restart my computer to get rid of the parent.lock file before I can open
FireFox 2.0 in Vista. This is an unacceptable inconvenience that has driven me back to IE. I hope you can get this fixed soon.
Yes, I read everything on the support page, scanned for the trojans (poison, etc,) with four (4!) different programs, and searched online for a fix. I now have a desktop shortcut to the parent.lock file because if I do not delete it before I open Firefox then I get a message saying it is in use.
When I try to end the 2K firefox.exe process in the task manager it just says "Access Denied". Let me know when you get this fixed. Sometimes I can open another Firefox window but the smaller 2K process is always running in the background and it cannot be shut down.
I am sure that there are a lot of former users of Firefox who are reluctantly returning to IE, which opens promptly every time with no delays. Thanks, R Bond

Reproducible: Always

Steps to Reproduce:
1.Just try to start Firefox in Vista. It always jams after 2 or 3 starts.
2.
3.
Actual Results:  
simple as above

Comment 1

[Ria Klaassen (not reading all bugmail)]

Have you tried:

- Firefox's safe-mode to exclude extension/theme problems
- a new profile
- a reinstall in a new empty folder? 

http://kb.mozillazine.org/Safe_Mode_(Firefox)
http://kb.mozillazine.org/Profile_Folder

Comment 2

[Matthias Versen [:Matti]]

"Access Denied" usually means that Firefox can't be ended because it's hangs somewhere in kernel Mode. Do you use a third-Party Firewall or somethinng that is using a kernel mode driver which could cause that ?

Comment 3

[Ria Klaassen (not reading all bugmail)]

Sounds like a duplicate of Bug 395524.

Comment 4

[Wayne Mery (:wsmwk)]

=> incomplete - can't tell, reporter has abandoned ship
but feel free to comment