396897 - all addons missing, unable to install addons after update to 2.0.0.7 from 2.0.0.6

Status: RESOLVED INCOMPLETE

(Toolkit :: Add-ons Manager, defect)

Description

[Alan Sim]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.7) Gecko/20070914 Firefox/2.0.0.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.7) Gecko/20070914 Firefox/2.0.0.7

After updating to 2.0.0.7 from 2.0.0.6, all addons are missing; but able to use the browser. I tried reinstalled the add-ons, but always fail. it shows error dialog: Firefox could not install the file at ... because: Unexpected installation error ... -203. I uninstall firefox, restart and reinstall firebox, try to install any addons and always fail. 

Reproducible: Always

Steps to Reproduce:
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Comment 1

[Jim Jeffery not reading bug-mail 1/2/11]

Bugzilla is not the place for end-user support.  Please try the forums here:
http://forums.mozillazine.org/viewforum.php?f=38

or check this kb article:
http://kb.mozillazine.org/Unable_to_install_themes_or_extensions_-_Firefox

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9a8pre) Gecko/2007092006 Minefield/3.0a8pre Firefox/3.0 ID:2007092006

Comment 2

[Robert Strong (they/them - no direct email)]

Alan, could you zip Can you zip up your profile's extensions directory along with the extensions.rdf, extensions.cache, and extensions.ini files that are located inside your profile's directory and either email the zip file to me or attach it to this bug? I suspect the resulting zip file will be larger than the maximum allowed for attachments so you will probably have to email them to me.
http://www.mozilla.org/support/firefox/profile

Please reply back in this bug when you have emailed them. Thanks!

Comment 3

[Dave Townsend [:mossop]]

No reply back and this is on an old version that has since has some fixes in this area so closing out.