User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:188.8.131.52) Gecko/20070725 Firefox/184.108.40.206 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:220.127.116.11) Gecko/20070725 Firefox/18.104.22.168 When an update was downloaded, it gets installed after Firefox is restarted. The progress window shows up and when it's gone, I get an error message telling that the upgrade failed and I should close all applications to retry. But even when I close all applications, the problem won't go away. The only chance to stop this message from re-appearing over and over again is to kill the firefox.exe process. Today that failed because it was already gone. Instead I then immediately killed the update.exe process. Upon next start of Firefox I got the message that incremental update failed and the full version is not being downloaded. I don't want that so I quit Firefox and restarted it. Now no upgrade is done at all and I could go to mozilla.com and get that installer myself, for my local archive. Reproducible: Always This has happened for at least the last 2 or 3 upgrades of 2.0.0.x. It worked fine before. All on Windows XP SP2.
Okay, wait, the full setup also failed but this time, it gave me an concrete error message that I could work with. It said that the file nssckbi.dll in Firefox' programme directory was locked. A search with an old tool said that Thunderbird was locking that file. So probably the error message of auto-update was correct, but also quite useless. Maybe I should investigate Thunderbird and report a bug because it grabs Firefox files that it's not supposed to touch!
Yves, the version notes indicate that auto-update, "Software Update will not work if Firefox is installed to a location on your disk to which you do not have write access, since Software Update needs to replace or create files in this location." http://www.mozilla-europe.org/en/products/firefox/22.214.171.124/releasenotes/ So, you need to make such directory not "read-only", not lecture-seule. Gérard
Yves, I'm resolving this bug as a DUPLICATE of bug 340535. If you want to install Firefox 126.96.36.199, then download it at http://www.mozilla.com/ then manually uninstall 188.8.131.52 via Control Panel/Remove or add programs then install 184.108.40.206
Status: UNCONFIRMED → RESOLVED
Last Resolved: 11 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 340535
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