User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:126.96.36.199) Gecko/20070914 Firefox/188.8.131.52 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:184.108.40.206) Gecko/20070914 Firefox/220.127.116.11 Even though my printer is on and ready and I can print in word and other programs firefox will not let me print, my printer box comes up and says printer offline. When I try to print in internet explorer it prints. Reproducible: Always Steps to Reproduce: 1.Press print 2.Print preview says printer on and ready, press ok 3.printer box comes up and says printer offline and won't print Expected Results: It should have printer the internet page I was trying to print
This bug was originally reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME http://www.mozilla.com http://support.mozilla.com/kb/Managing+profiles http://support.mozilla.com/kb/Safe+mode
No reply, INCOMPLETE. Please retest with Firefox 3.6.8 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.