397242 - windows cannot open the download

Status: RESOLVED INCOMPLETE

(Thunderbird :: Installer, defect)

Description

[george plough]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.7) Gecko/20070914 Firefox/2.0.0.7
Build Identifier: mozilla  thunderbird 2.0.0.6

I downloaded the program three times thinking I  may have gotten a bad download after the third time I gave up trying to install it that is why I am sending this E-Mail.

Reproducible: Always

Steps to Reproduce:
1. Download and save to desk top click on icon to install. 
2.
3.
Actual Results:  
 Windows cannot open.

Expected Results:  
When I clicked on the icon it should have installed to my Hard drive.

 Running win XP SP 2 using mozilla fire fox browser

Comment 1

[Magnus Melin [:mkmelin]]

Try downloading it directly from mozilla, if it's a cnet problem, please report it to them. 

Does this work for you: <http://www.mozilla.com/products/thunderbird/>

Comment 2

[Mark Banner (:standard8)]

(In reply to comment #1)
> Try downloading it directly from mozilla, if it's a cnet problem, please report
> it to them. 
> 
> Does this work for you: <http://www.mozilla.com/products/thunderbird/>
> 

There was never any response from the reporter to this. I expect it was a problem with cnet. Resolving as incomplete. Reporter if you are still having problems, please try downloading the latest version direct from www.mozilla.com.