Crash when attempting to restart on the auto-update notification

RESOLVED INCOMPLETE

Status

()

Toolkit
Application Update
--
critical
RESOLVED INCOMPLETE
10 years ago
8 years ago

People

(Reporter: tchung, Unassigned)

Tracking

({crash})

Trunk
PowerPC
Mac OS X
crash
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: closeme 8-17-09, URL)

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X; es-ES; rv:1.9a9pre) Gecko/2007092604 Minefield/3.0a9pre
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; es-ES; rv:1.9a9pre) Gecko/2007092604 Minefield/3.0a9pre

I am experiencing a crash dialog when attempting to restart after getting the automatic software update notification.  Crash report shows: 

0  	QD@0x9a8c  	
1 	nsChildView::StartDrawPlugin()
2  	nsPluginInstanceOwner::Notify(nsITimer*)
3  	nsTimerImpl::Fire()
4  	nsTimerEvent::Run()

See URL for more stack trace.

my about:config settings:

app.update.enabled = true 
app.update.channel = nightly

Reproducible: Always

Steps to Reproduce:
1. Install latest minefield
2. enable auto-update.  When update dialog pops up, click now
3. verify crash dialog and stack.
Actual Results:  
Crash upon auto-update dialog

Expected Results:  
no crash
(Reporter)

Updated

10 years ago
Version: unspecified → Trunk
Keywords: crash
to view that page, I think I need to be logged in as you.

"You are not allowed to view this page because you are not in this league. (Error #152)"

from the crash report, it looks like flash is involved.

> 2. enable auto-update.  When update dialog pops up, click now

can see what happens if you attempt to install a new add-on, and then restart?
(Assignee)

Updated

9 years ago
Product: Firefox → Toolkit

Comment 2

9 years ago
tony, ever see this Mac crash again?
Severity: normal → critical

Updated

9 years ago
Keywords: qawanted
I haven't heard of any crashes on auto-update using powerPC via the huge number of updates we've done over the past 4 months. Also, your crash report isn't available on crash-stats anymore. I'm going to set this bug to closeme status (to resolved:incomplete) for a month from now pending some more information about this, Tony.
Keywords: qawanted
Whiteboard: closeme 8-17-09

Updated

8 years ago
Status: NEW → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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