397901 - file upload with umlauts don't work (e.g. ä, ö, ü)

Status: RESOLVED INCOMPLETE

(Firefox :: File Handling, defect)

Description

[Sascha Eggenberger]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X; de; rv:1.8.1.7) Gecko/20070914 Firefox/2.0.0.7
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; de; rv:1.8.1.7) Gecko/20070914 Firefox/2.0.0.7

the following problem was tested with IE 6 & 7 (on Windows works), Firefox 2.0 (on Windows, which works), Safari 2.0 & 3.0 (on Mac, works) and on Firefox 2.0 witch don't work.

----

the error log of the webserver:

"Error","38112","09/28/07","15:48:49",,"62.2.116.80, Mozilla/5.0 (Macintosh; U; Intel Mac OS X; de; rv:1.8.1.7) Gecko/20070914 Firefox/2.0.0.7, Error processing CFFILE<P> No data was received in the uploaded file '\asdasdöäü.png' Saving empty (zero-length) files is prohibitted. Please make sure you specified the correct file. <p>The error occurred while processing an element with a general identifier of (CFFILE), occupying document position (13:3) to (13:98) in the template file XXXX.</p><P><P>Date/Time: 09/28/07 15:48:49<BR>Browser: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; de; rv:1.8.1.7) Gecko/20070914 Firefox/2.0.0.7<BR>Remote Address: 62.2.116.80<BR>HTTP Referrer: XXXX<P>"

----

It seems that the firefox on mac can't handle umlauts in OS X. The Problem does not appear to Firefox on Windows based systems.

Reproducible: Always

Steps to Reproduce:
1.Go to http://www.eggenbergermedia.com/Upload/
2.Upload an file with umlauts
3.You will see the PHP Array of the $_FILES array.
4.Check the file size behind "[size]"
5.Upload another file without umlauts
6.Check the file size behind "[size]"
Actual Results:  
it creates a file with zero bytes.

Expected Results:  
the file must have a size.

Please make a fix to solve the problem.

Comment 1

[Tyler Downer [He/Him]]

This bug was reported using Firefox 3.0 or older, which is no longer supported. The bug has also not been changed in over 500 days and is still in UNCO.
Reporter, please retest this bug in Firefox 3.6.10 or later using a fresh profile, http://support.mozilla.com/en-US/kb/managing+profiles. If you still see this problem, please update the bug. If you no longer see the bug, please set the resolution to RESOLVED, WORKSFORME.

This is a mass search of unconfirmed bugs that have no activity on them, so if you feel a bug was marked in error, just remove the CLOSEME comment in the whiteboard within the next month.

Comment 2

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.12 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.