System crashes, microsoft states the problem is caused by Firefox

VERIFIED INCOMPLETE

Status

()

VERIFIED INCOMPLETE
11 years ago
8 years ago

People

(Reporter: kebalo, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

11 years ago
User-Agent:       Opera/9.23 (Windows NT 6.0; U; en)
Build Identifier: 

Twice now I have downloaded your product, over a month ago and again last week.
When I long in to the internet and try to gain access to my e-mail accounts with Yahoo, Mail, Chek/synacor, and mail/basicisp I get an error message and the dell dimension 1521 operating on vista shuts down. When I run the error diagnostic program it claims the system is correct and alledges the probem is in Forefox. After I your the program I can use my computer without chrashes.




Reproducible: Always

Steps to Reproduce:
1.
2.
3.
Your bug report is incomplete.
Which Firefox Version Do you use ?
What kind of error message do you get ?
Do you get a Windows Blue Screen with an automatic reboot ?
Which diagnostic programm Do you mean ?

Comment 2

11 years ago
Kebalo,

Can you please read the Bug Writing Guidelines
http://developer.mozilla.org/en/docs/Bug_writing_guidelines

Before confirming a bug, we need to gather and check helpful info first.

If you crash, we need to get an crash incident id, preferably with a trunk nightly build.
http://www.mozilla.org/support/firefox/faq#talkback
http://www.mozilla.org/quality/qfa.html

Comment 4

11 years ago
No reply, no feedback for 2 weeks. Kebalo, you may reopen this bug if you can provide some answers, useful info like a talkback incident ID.

Resolving as INCOMPLETE
Status: UNCONFIRMED → RESOLVED
Last Resolved: 11 years ago
Resolution: --- → INCOMPLETE

Updated

8 years ago
Status: RESOLVED → VERIFIED
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