398530 - System crashes, microsoft states the problem is caused by Firefox

Status: VERIFIED INCOMPLETE

(Firefox :: General, defect)

Description

[kebalo]

User-Agent:       Opera/9.23 (Windows NT 6.0; U; en)
Build Identifier: 

Twice now I have downloaded your product, over a month ago and again last week.
When I long in to the internet and try to gain access to my e-mail accounts with Yahoo, Mail, Chek/synacor, and mail/basicisp I get an error message and the dell dimension 1521 operating on vista shuts down. When I run the error diagnostic program it claims the system is correct and alledges the probem is in Forefox. After I your the program I can use my computer without chrashes.




Reproducible: Always

Steps to Reproduce:
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Comment 1

[Matthias Versen [:Matti]]

Your bug report is incomplete.
Which Firefox Version Do you use ?
What kind of error message do you get ?
Do you get a Windows Blue Screen with an automatic reboot ?
Which diagnostic programm Do you mean ?

Comment 2

[Gérard Talbot]

Kebalo,

Can you please read the Bug Writing Guidelines
http://developer.mozilla.org/en/docs/Bug_writing_guidelines

Before confirming a bug, we need to gather and check helpful info first.

If you crash, we need to get an crash incident id, preferably with a trunk nightly build.
http://www.mozilla.org/support/firefox/faq#talkback
http://www.mozilla.org/quality/qfa.html

Comment 3

[Gérard Talbot]

Also Quality Feedback Agent:
http://kb.mozillazine.org/Talkback#Getting_an_incident_ID

Comment 4

[Gérard Talbot]

No reply, no feedback for 2 weeks. Kebalo, you may reopen this bug if you can provide some answers, useful info like a talkback incident ID.

Resolving as INCOMPLETE