There's an article on Talkback on mozillaZine that I often point users to, which describes how to ensure Talkback is installed and how to extract Talkback IDs from it. If we could get that article (or a cleaner version of it) on SUMO I'd gladly point people there. :)
I need some info on how to install and how to open Talkback on a Mac.
Installing Firefox on Mac is as simple as dragging the app to local folder; so as far as I can tell, Talkback is on every Firefox Mac installation. I'll do some digging/testing on how to run it. Right now, I don't know how.
Hehe, you gotta love this one <http://wiki.mozilla.org/Mozilla_QA_Community:Talkback>: "You can see a list of your crashes by running talkback.exe in the following locations: * Windows - C:\Program Files\Mozilla Firefox\extensions\firstname.lastname@example.org\components * Linux - /email@example.com/components/talkback/ * Mac - "
Okay, I can get it going, but oddly enough, not via terminal. 1. Go to the Applications folder. 2. Right-click on the Firefox app, and select "Show Package Contents" 3. A new Finder window should open. In then new Finder window, navigate with the Firefox contents, down to /Contents/MacOSfirstname.lastname@example.org/components/talkback/ 4. Double-click on "Talkback" I figured running the following command in Terminal would work: /Applications/Firefox.app/Contents/MacOSemail@example.com/components/talkback/talkback or /Applications/Firefox.app/Contents/MacOSfirstname.lastname@example.org/components/talkback/talkback.app But neither did work. I took a look at the Talkback file info, and it does say "Application (PowerPC)"; so perhaps the using Terminal stopped working, when Apple switched to Intel.
try: "open /Applications/Firefox.app/Contents/MacOSemail@example.com/components/talkback/talkback.app" without the quotes.
That works. Thanks timeless. So the instructions would similar to what we have at <http://support.mozilla.com/kb/Profiles#Mac_OS_X>. 'open' and the file path are both on the same line, with on space separating them.
Ready for review.
Status: ASSIGNED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → FIXED
v Moved to KB at Tue 30 of Oct, 2007 20:35 UTC
Status: RESOLVED → VERIFIED
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