398789 - Thunderbird processing for extremely long times and never retrieves mail

Status: RESOLVED DUPLICATE of bug 398843

(Thunderbird :: General, defect)

Description

[Bloo]

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; SV1)
Build Identifier: Thunderbird 2.0.0.6

when I start Thunderbird up, it lingers on processing the inbox/incoming mail and never retrieves any messages, but when I try to send a messa while it is still "processing" it sends okay, have uninstalled re-installed many times, and have even wiped the hard drive of all traces of Thunderbird and reinstalled again and still this is happening

Reproducible: Always

Steps to Reproduce:
1.start Thunderbird
2.wait
3.get frustrated
Actual Results:  
when I start Thunderbird up, it lingers on processing the inbox/incoming mail and never retrieves any messages, but when I try to send a messa while it is still "processing" it sends okay, have uninstalled re-installed many times, and have even wiped the hard drive of all traces of Thunderbird and reinstalled again and still this is happening

Expected Results:  
same.. not retrieving messages from server, continually processing inbox/incoming mesages

retrieve mesages from the server

Comment 1

[Susan]

I have the same problem.  It started today.  I have Thunderbird installed on my computer at home and on two computers at work. Each computer has its own email account. Though Thunderbird has worked beautifully for over a year, today I could not retrieve any email on any of the three computers.  There was a McAfee Security Suite update on all three computers this mornings.  I have disabled McAfee, but I still cannot access my email with Thunderbird.  I can download my email without any trouble with Outlook.  Any suggestions?

Comment 2

[Susan]

I just spent an hour chatting with McAfee.  Looks like something went wrong with their last update.  Here is the latest:

This is a temporary issue and you will receive a update soon and after receiving the update please try to download e-mail from thunderbird.

They said the update would be available soon.

Comment 3

[Tom McQueen]

I have the same problem on both home computers but only one has McAfee.  The problem may be larger than just McAfee.

Comment 4

[Bloo]

looks like McAfee has a patch that works for some people... that are having the problem with McAfee

""The patch that McAfee's tech support are suggesting seems to work in most cases: http://download.mcafee.com/products/.../Eml1005_1.exe""