399874 - Firefox crashes when trying to save any file

Status: RESOLVED WORKSFORME

(Firefox :: File Handling, defect)

Description

[Michael Georgoulopoulos]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.7) Gecko/20070914 Firefox/2.0.0.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.7) Gecko/20070914 Firefox/2.0.0.7

This happens only to my installation. When I try to save something (eg File->Save Page As..., or Right Click->Save Image As), I see the frame of the file selection dialog, in white and firefox crashes.

I have reinstalled firefox from the latest package, and this keeps happening.

Reproducible: Always

Steps to Reproduce:
1. Try to save a file (eg. File->Save page As...)
2. Firefox crashes with a white frame of the file selection dialog.
Actual Results:  
Firefox does not handle any windows messages. After I kill it though, the session is completely restored.

Comment 1

[Ria Klaassen (not reading all bugmail)]

See http://kb.mozillazine.org/Firefox_crashes#Crash_when_downloading

Comment 2

[Carsten Book [:Tomcat]]

If you still crash after you have followed the instructions from comment #1, please provide a talkback ID , see http://kb.mozillazine.org/Talkback

Comment 3

[Michael Georgoulopoulos]

I followed all the directions in that page. Clearing the download history either way didn't help. When I removed all files from the plugins directory, the problem was solved. The strange thing though, is that even when I returned all files to the "plugins" directory, the problem didn't show up again.

Here is a list of files that were in my plugins directory:

Microsoft.VC80.CRT (directory)
NPAdbESD.dll
NPMyGlSh.dll
QuickTimePlugin.class
npDivxPlayerPlugin.dll
npUpload.xpt
npdivx32.dll
npdivx32.xpt
npmozax.dll
npnul32.dll
nppdf32.dll
nppl3260.dll
npqtplugin.dll
npqtplugin2.dll
npqtplugin3.dll
npqtplugin4.dll
npqtplugin5.dll
nprpjplug.dll
npyaxmpb.dll
nsIDivxPlayerPlugin.xpt
nsIQTScriptablePlugin.xpt

and directory Microsoft.VC80.CRT contains:

Microsoft.VC80.CRT.manifest
msvcm80.dll
msvcp80.dll
msvcr80.dll

Comment 4

[Ria Klaassen (not reading all bugmail)]

Reporter, can you still reproduce the problem using the latest Firefox version?
If not, can you resolve this bug as WORKSFORME?

Comment 5

[Tanner M. Young [:tmyoung]]

Resolving as WORKSFORME.  If the bug reappears in Firefox 3.5, we will reopen it.