400108 - On MY system the inbox for my web mail opens an incorrect screen

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Burr Allegaert]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.7) Gecko/20070914 Firefox/2.0.0.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.7) Gecko/20070914 Firefox/2.0.0.7

When I click on the Inbox after logging into my web mail account, the window that opens is incorrect. Instead of displaying messages it shows an horizontal bar from which I cannot access the text messages. My pop 3 server is NOT able to duplicate the problem when logging in to my web mail account using their version of FireFox.
I have uninstalled FireFox and reinstalled it. The problem persists. I do not have this problem using Netscape Navigator or IE.

Reproducible: Always

Steps to Reproduce:
1.Uninstalled and reinstalled FireFox.
2.Re booted my system.
3.

Comment 1

[Tyler Downer [He/Him]]

This bug was originally reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.6 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 2

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.8 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.