400519 - update 2.0.0.8 corrupts firefox

Status: RESOLVED INCOMPLETE

(Toolkit :: Application Update, defect)

Description

[steve]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.7) Gecko/20070914 Firefox/2.0.0.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.7) Gecko/20070914 Firefox/2.0.0.7

automatic update ran, crashed firefox, lost passwords and bookmarks - could only see a white screen with firefox format but nothing worked. I uninstalled 2.0.0.8 and reinstalled 2.0.0.7 and everything works as it is supposed to.

Reproducible: Didn't try

Steps to Reproduce:
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Comment 1

[Xatard]

Impossible to close Firefox session after automatic update
then, running the PC, Firefox have a white screen, and searching and no found any thing
i have to find your page with IE!

Comment 2

[Ria Klaassen (not reading all bugmail)]

Have you tried:

- Firefox's safe-mode to exclude extension/theme problems
- a new profile
- a reinstall in a new EMPTY folder
- disabling Java plugin in Tools -> Options -> Content? 

http://kb.mozillazine.org/Safe_Mode_(Firefox)
http://kb.mozillazine.org/Profile_Folder

Comment 3

[Heinrich Mueller]

I'm not sure whether my problem is related. After installation of update to FF2.0.0.8 (German) it installs the Google Toolbar. During first start it works o.k., but when closed and started again, FF is no longer able to get to my provider (DSL). It either reports that it cannot find the page, or it prompts me with user "admin" for some password. Obviously some data in the Apllications folder (Mozilla) gets screwed up. By deleting the Mozilla-Folder I can again start FF and surf the web, but after a close- and reopen it again fails to get through to the Internet. Would like to go back to 2.0.0.7. Where can I get it?

Comment 4

[Ria Klaassen (not reading all bugmail)]

Heinrich, this is most likely a firewall problem. You needto reconfigure your firewall for the updated version. The permission given for Firefox 2.0.0.7 or earlier will not do for Firefox 2.0.0.8.
http://kb.mozillazine.org/Error_loading_any_website

Comment 5

[Henrik Skupin [:whimboo][⌚️UTC+1]]

No comments for over half a year. Marking as INCOMPLETE.