400541 - only inbox folder visible with hotmail full version. Can see other folders only in classic version

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[denise englehart]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.8) Gecko/20071008 Firefox/2.0.0.8
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.8) Gecko/20071008 Firefox/2.0.0.8

When viewing your inbox in hot mail account on full version,  files on left quickly disappear but then will reappear if you clic on classic version.

Reproducible: Always

Steps to Reproduce:
1.Sign into hotmail account full version go to inbox
2.Files appear on the left and then quickly disappear
3.Click on classic version and they reappear
Actual Results:  
Same as above

Expected Results:  
the files should remain on the left when inbox messages displayed

If you open your hotmail using internet explorer 7.0 there is no problem seeing the files on the left when the inbox is open

Comment 1

[Tyler Downer [He/Him]]

This bug was originally reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.6 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 2

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.8 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.