400983 - Opening an email listed in a Search window opens a new blank window

Status: RESOLVED INVALID

(Thunderbird :: General, defect)

Description

[Don Bernstein]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; .NET CLR 1.1.4322)
Build Identifier: version 2.0.0.6 (20070728)

This happens almost every time that the search finds more than 1 email.
The blank page shows menu items and buttons, but no email components (Addressee, From, Body etc).

I added 4 extensions:
Unread, Redirect, QuickText, ProfileSwitcher

I was able to locate an error message in the log:
Error: uncaught exception: [Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIMsgDBView.loadMessageByViewIndex]"  nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)"  location: "JS frame :: chrome://messenger/content/messageWindow.js :: LoadMessageByViewIndex :: line 1160"  data: no]

Reproducible: Sometimes

Steps to Reproduce:
1. Right-click the Account, or any folder.
2. Select Search
3. Use a simple search, e.g. Subject contains "test"
4. Click Search
5. Try to open any of the items listed in the bottom pane
Actual Results:  
The blank page shows menu items and buttons, but no email components (Addressee, From, Body etc).


Expected Results:  
The email should be displayed as if it were opened directly from it's containing folder.

I was able to locate an error message in the log:
Error: uncaught exception: [Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIMsgDBView.loadMessageByViewIndex]"  nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)"  location: "JS frame :: chrome://messenger/content/messageWindow.js :: LoadMessageByViewIndex :: line 1160"  data: no]

Comment 1

[Don Bernstein]

I have just disabled my 4 extensions, one at a time, restarted Tbird each time, and the problem is still there. It appears each time with the first search I perform.

- Don B.

Comment 2

[Don Bernstein]

The problem is related to the UnRead extension. If the folder is in the "unread only" state, any of its "Read" emails listed by the search will not open. This is true even when the extension is disabled while the folder is in the "unread only" state.