401445 - Yahoo! (UK and Ireland) reply or forward buttons actually work but the text input boxes do not appear

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Graham Moss]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.8) Gecko/20071008 Firefox/2.0.0.8
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.8) Gecko/20071008 Firefox/2.0.0.8

The window appears normally but without the necessary place to enter text.

Reproducible: Always

Steps to Reproduce:
1.Open Yahoo! UK and Ireland account, find mail and open it
2.Click Reply (or Forward)
3.
Actual Results:  
Window appears normal but no space for text. i.e "From" (this is filled in ok with my email address)  "To" "Subject" "Attach Files" "Use my signature" but between the last two there should be something as below.

Expected Results:  
Between "Attach files" and "use my signature" there should be the row of text adjustment buttons and the sub-window for entering text

This works ok with IE7, so it's not a Yahoo! originated issue.

Comment 1

[Tyler Downer [He/Him]]

This bug was originally reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.6 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 2

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.8 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.