402442 - Back/Forward button stops working when navigating to another page while printing

Status: RESOLVED WORKSFORME

(Core :: Printing: Setup, defect)

Description

[blackfalconsoftware]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8.1.9) Gecko/20071025 Firefox/2.0.0.9
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8.1.9) Gecko/20071025 Firefox/2.0.0.9

back-page button stops working after page is printed from Firefox

Reproducible: Always

Steps to Reproduce:
1.retrieve a web-page
2.go to a 2nd web-page
3.print 2nd web-page
Actual Results:  
back-page button after printing becomes "disabled"

Expected Results:  
back-page button to remain "enabled"

back-page button remains "enabled"

Comment 1

[Henrik Skupin [:whimboo][⌚️UTC+1]]

Reporter, is it still a problem in Firefox 3.5.2?

Comment 2

[Henrik Skupin [:whimboo][⌚️UTC+1]]

Ok, the steps are a bit different but I can confirm this bug with Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2a2pre) Gecko/20090905 Namoroka/3.6a2pre (.NET CLR 3.5.30729) ID:20090905053521

Steps:
1. Open a large web page (http://planet.mozilla.org)
2. Print the page
3. While the print progress bar is shown navigate to another page
4. Cancel/Finish printing

Comment 4

[Martijn Wargers (dead)]

How do you perform step 3? I'm not able to navigate to a different page while printing. Iou get a "The document cannot change while Printing or in Print Preview." alert.

Comment 5

[Henrik Skupin [:whimboo][⌚️UTC+1]]

The print progress dialog is not modal. While the output is calculated you can navigate in the browser window.

Comment 6

[Martijn Wargers (dead)]

Yes, it's not modal, I know, but I can't navigate in the browser window, I then get the "The document cannot change while Printing or in Print Preview." alert.

Comment 7

[Henrik Skupin [:whimboo][⌚️UTC+1]]

Strange. I don't see it with the above mentioned build. Can you check with a fresh profile?

Comment 8

[Martijn Wargers (dead)]

It has always been this way, afiact. I'm surprised you don't get this dialog at all.

Comment 9

[Henrik Skupin [:whimboo][⌚️UTC+1]]

I also retested this bug with Minefield and a brand-new profile. The steps I gave still apply. There is no dialog with Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2a2pre) Gecko/20090909 Namoroka/3.6a2pre ID:20090909040930

Comment 10

[Martijn Wargers (dead)]

I tried it on the Mac now too, I'm still getting the dialog. Maybe I don't understand the steps to reproduce or something?

Comment 11

[Henrik Skupin [:whimboo][⌚️UTC+1]]

It will not work on OS X because the dialog is modal there.

So you simply have to load planet.mozilla.org. After that print the page e.g. with pdfcreator. While the print progress dialog is open (it will take a while until it reaches 100%) click a link on the open page. There is no dialog shown and you land on the target URL. The back button is disabled.

Comment 12

[Martijn Wargers (dead)]

Ah, gotcha! I can reproduce it now, clicking the link on the open page did the trick.

Comment 13

[Martijn Wargers (dead)]

Attachment: patch

This would fix it.

Comment 14

[steven.ruo]

Still a problem in current GA build today:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10 ( .NET CLR 3.5.30729)

Comment 15

[Alin Ilea, Desktop QA]

Hi,
I cannot reproduce this in latest Fx versions. Does this still happen on your end with a new profile, using the latest Firefox version or it is not relevant anymore and it can be closed?
Thanks.

Comment 16

[BugBot [:suhaib / :marco/ :calixte]]

In the process of migrating remaining bugs to the new severity system, the severity for this bug cannot be automatically determined. Please retriage this bug using the new severity system.

Comment 17

[BugBot [:suhaib / :marco/ :calixte]]

The severity field is not set for this bug.
:boris, could you have a look please?

For more information, please visit BugBot documentation.

Comment 18

[Boris Chiou [:boris]]

Cannot reproduce this bug on Nightly today, so I decide to close this.

If anyone can reproduce this, please feel free to reopen.