Closed
Bug 402448
Opened 17 years ago
Closed 16 years ago
Loaded slow, and on next stasrtup the entire contents of Thunderbird email program are gone.
Categories
(Thunderbird :: General, defect)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: patsijean, Unassigned)
Details
(Keywords: dataloss)
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727) Build Identifier: Mozilla Thunderbird 1.0.7 (20050923) Upon opening email this morning this program was extremely slow, showing a blank screen. When new email was loaded, 9 new messages loaded, but all of 2007 was gone. Other folders seemed fine at first, but not Inbox, then everything was gone. I had nothing, absolutely blank address book, folders, etc. I closed the program and tried to re-open but was not allowed to open. Instead told that default could not load and I was to set up new account, which I did, but of course there was nothing in it. Reproducible: Always Steps to Reproduce: 1. I switched from one folder to another, they were very slow. 2. I went back to Inbox a few times, but only 9 new msgs and some 2006 msg would open. 3. Finally, no data in Inbox at all. Expected Results: I was prompted to open a new account. After closing the program, I tried to re-open, but all data was lost. I was prompted to open a new account as "default" was unable to open or load. I ran a Norton Virus scan yesterday morning, and received a free of virus report. Email was working yesterday afternoon. I run Windows XP
Comment 1•17 years ago
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See http://kb.mozillazine.org/Disappearing_mail
can this be dupe of 395065? ( along bug 404242 ) Patricia, please tell if tried any solutions as in comment 1.
Comment 3•16 years ago
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Patricia, if you have any information you can add, it would REALLY be helpful to us. Thanks => for now, incomplete due to no response from reporter (I do hate to close a dataloss bug, but without more information...) Note also, v1.0.7 was at that time very outdated
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Keywords: dataloss
Resolution: --- → INCOMPLETE
Summary: Entire contents of Thunderbird email program are gone. → Loaded slow, and on next stasrtup the entire contents of Thunderbird email program are gone.
Version: unspecified → 1.0
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Description
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