My firefox on WinXP SP2 crashes from time to time, did not happen with




11 years ago
8 years ago


(Reporter: krudtaa, Unassigned)


Firefox Tracking Flags

(Not tracked)




11 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20071025 Firefox/
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv: Gecko/20071025 Firefox/

I do not know what exactly triggers the browser crash (hang).
But it looks like it is connected to mouseclicks either near or in the addressbar.

Pretty annoying
How do I get my install back again.

Another annoying thing is this:
When Firefox releases a new version of Firefox I'm notified that a new version is released and if I want to upgrade. If I say no, then I get message that new version of Firefox will be installed on next startup.
How do I disable that.
I want to be in control when new software is installed on my computer...

Anyway, Firefox really kick the superugly IE7 (and IE6) on the scrapyard :-) 

Reproducible: Sometimes

Steps to Reproduce:
Have not managed to figure out what exaxtly that trigger this error.

It is not happening when browser loads a page or something.
It looks like it happens when I click either inside the address area or nearby.
Actual Results:  
Browser crash (hangs).

Comment 1

11 years ago
Please see the support articles at
Use the links from it to obtain a talkback ID and post it in a comment here.

One common crash is caused by the "Firebug" extension, disabling/uninstalling from Tools -> Add-ons if you have it will stop the crashes.

You can change the update behaviour in Tools -> Options, "Advanced" section, "Updates" tab. Change "When updates to Firefox are found" to "Ask me what I want to do"
Tore: Did you already crash again? Did you get a Talkback ID (see Comment 1)? Does this still occour with Firefox
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
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