Firefox will not start after downloading and installation.

RESOLVED INCOMPLETE

Status

()

Firefox
Installer
RESOLVED INCOMPLETE
10 years ago
10 years ago

People

(Reporter: George Jula, Unassigned)

Tracking

2.0 Branch
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: CLOSEME 06/07/2008)

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.9) Gecko/20071025 Firefox/2.0.0.9
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.9) Gecko/20071025 Firefox/2.0.0.9

After I download and install Firefox, which I have done several times, the program will not start. I have tried to load it from various points(Start Menu, My Computer, desktop, etc.) without effect. What would cause such behavior? I have virtually the same setup on my laptop and have no trouble at all.

Reproducible: Always

Steps to Reproduce:
1.Download latest version
2.Install software
3.Attempt to start program
Actual Results:  
Click on desktop icon; cursor changes to hourglass for a few seconds the back to arrow - then nothing.

Expected Results:  
Program failed to initialize.

It should have opened Firefox web browser.
(Reporter)

Updated

10 years ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
(Reporter)

Updated

10 years ago
Status: RESOLVED → UNCONFIRMED
Resolution: INCOMPLETE → ---
Have you tried:

- reconfiguring your firewall for the updated version (a permission for the previous version will not do)
- a reinstall in a new empty folder
- Firefox's safe-mode to exclude extension/theme problems
- a new profile? 
George, can you provide a respone to comment #1?
Whiteboard: CLOSEME 06/07/2008
Closing as incomplete -> no reply

Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago10 years ago
Resolution: --- → INCOMPLETE
Version: unspecified → 2.0 Branch
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