403388 - firefox crashed all the day during surfing on the web

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[mickael4973]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.9) Gecko/20071025 Firefox/2.0.0.9
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.9) Gecko/20071025 Firefox/2.0.0.9

during surfing on the web, it crashed all the day, even when restarting and restoring opened sessions... it just crashed...
i get this error message:
"the instruction at: 0x601b4589 re fenced memory at: 0x80000001. the memory could not be read"

Reproducible: Always

Steps to Reproduce:
1.open it 
2.surf
3.booooom
Actual Results:  
in fact.. it seems that it depends on the websites where i go.

Expected Results:  
it should work....no?

i would prefer to send you a screen shot... would be much easier

Comment 1

[Ria Klaassen (not reading all bugmail)]

Crashes are mostly caused by add-ons but also other causes are possible:
http://kb.mozillazine.org/Firefox_crashes
Once you have determined the cause of the crash and you have steps to reproduce which result in a crash in most cases, you could post a Talkback ID here for possible investigation: http://kb.mozillazine.org/Talkback

Comment 2

[mickael4973]

i tried to remove and re-install firefox... without success... 
the new thing i know, is that for example, when i go on: http://www.frihost.com/forums/vt-45057.html
it crashed... when i restarted firefox.. and restore session.. it crashed again....

any suggestion? 

Comment 3

[Ria Klaassen (not reading all bugmail)]

No problem on http://www.frihost.com/forums/vt-45057.html with Firefox 2.0.0.9 on Windows XP. Have you tried:

- Firefox's safe-mode to exclude extension/theme problems
- a new profile
- a reinstall in a new empty folder? 

http://kb.mozillazine.org/Safe_Mode_(Firefox)
http://kb.mozillazine.org/Profile_Folder

Comment 4

[Frank Wein [:mcsmurf]]

mickael4973: Did the tips in Comment 3 help you?

Comment 5

[u88484]

This bug was reported using a version of Firefox that security and stability updates are no longer provided for.  All users are strongly encouraged to upgrade to Firefox 3 by selecting 'Check for Updates' in the Help menu or by going to http://www.mozilla.com/en-US/firefox/firefox.html

If you can no longer reproduce this bug using the latest Firefox 3.0.x version, please change the status of this bug to 'RESOLVED' 'WORKSFORME'.

If you can still reproduce this bug, please provide additional details to help resolve this issue.

Comment 6

[Tanner M. Young [:tmyoung]]

Resolving as WORKSFORME.  If the issue appears in Firefox 3.5, we will reopen it.