Closed Bug 403446 Opened 17 years ago Closed 14 years ago

Non-functional "new pages" open occasionally

Categories

(Firefox :: General, defect)

2.0 Branch
x86
Windows XP
defect
Not set
major

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: deepsoul13, Unassigned)

Details

(Whiteboard: [CLOSEME 2010-07-30])

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.9) Gecko/20071025 Firefox/2.0.0.9
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.9) Gecko/20071025 Firefox/2.0.0.9

Occasionally I will be browsing any website and I will open a new page using the "CTRL-N" command. For some reason, I am unable to type within the address bar, or any other fields on that page. My home page is google, and I cannot even type in the search bar. I do make sure that the correct browser window is selected and that the cursor is blinking in the correct field. 

If I open another new window, that one usually seems to work fine. The last still doesn't and I simply have to close it. I am also not able to paste anything into any of the fields, and though I can highlight, it does not let me copy either.



Reproducible: Sometimes

Steps to Reproduce:
Well I have updated my versions of Firefox on 3 Windows XP systems and 1 Windows Vista Ultimate system. One of the XP systems was just newly installed, and the problem still occurs. It is a problem that has only surfaced for me with the newest version of Firefox. It only occurs when opening new windows, and randomly at that.
Actual Results:  
The problem continues to occur on all 4 systems, and it happens on the computers in my schools lab that have Firefox installed. They all have the most up-to-date version as well. It only occurs when a new window is opened, or so I've noticed.

Expected Results:  
Well....when you open a browser window, you should be able to type in it. Not just stare at a blinking cursor.

It doesn't seem to be affected by the plugins installed since all the systems have had different plugins in general. I've noticed that the newest version of Firefox seems to be fairly less stable than the last. I also have trouble with copy and paste commands because the keyboard commands don't work, and the "right-click" commands or the "Edit" commands sometimes work. Very frustrating.
I tested this with Firefox 2.0.0.9 on Windows XP but was not able to reproduce the problem. Please try running Firefox in its safe-mode. If it works for you in safe-mode it is probably caused by an add-on.
See http://kb.mozillazine.org/Safe_Mode_(Firefox)
Other possible solutions are a reinstallation in a new empty folder and a new profile: http://kb.mozillazine.org/Profile_Folder
 
This bug was originally reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.6 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode
Whiteboard: [CLOSEME 2010-07-30]
Version: unspecified → 2.0 Branch
No reply, INCOMPLETE. Please retest with Firefox 3.6.8 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
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