Most of the emails were automatically deleted from one session to the other (one day to the other)

RESOLVED INCOMPLETE

Status

Thunderbird
General
--
critical
RESOLVED INCOMPLETE
11 years ago
11 years ago

People

(Reporter: 718aba, Unassigned)

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Details

(Reporter)

Description

11 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.8) Gecko/20071009 SeaMonkey/1.1.5
Build Identifier: 1.5.0.13

After starting Thunderbird on the next morning, most of the emails were automatically deleted. Only the last 10 messages and some of the oldest were left (some real important messages are lost). This in ALL 13 email accounts, I configured in Thunderbird.
After opening the Inbox file of one email account with an editor I recognized that there were still many attachments present, but not shown in Thunderbird. The messages were deleted. Total message size of one inbox in Thunderbird: +- 1Mb, Total size of that Inbox file: +- 62 Mb

No special themes, no special features and no plugins installed.
The day before no problems, no system crash.

Reproducible: Didn't try

Steps to Reproduce:
1.
2.
3.



I read about this problem with version 1.5.0.8. As it happended now in 1.5.0.13 I thought it might not be resolved completly.

Comment 1

11 years ago
http://kb.mozillazine.org/Disappearing_mail

Mail can still be there, you can get help with how to get it back from the mozillazine forums and knowledge base articles.
(Reporter)

Comment 2

11 years ago
Thanks, Magnus Melin!
Compacting did not help, but I recovered the messages via reindexing!

Comment 3

11 years ago
Glad it worked out for you!
->INCOMPLETE, as we're not likely to ever find out what caused it

BTW, tb 2.0 is available...
Status: UNCONFIRMED → RESOLVED
Last Resolved: 11 years ago
Resolution: --- → INCOMPLETE
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