I lost all contents of my inbox when I restarted Thunderbird after the latest update!

RESOLVED INCOMPLETE

Status

Thunderbird
General
--
critical
RESOLVED INCOMPLETE
10 years ago
9 years ago

People

(Reporter: bruce cutean, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.9) Gecko/20071025 Firefox/2.0.0.9
Build Identifier: version 2.0.0.9 (20071031)

I updated Thunderbird. when I started it, my mail folders were Intact BUT THE ENTIRE CONTENTS OF MY INBOX (ABOUT 80 MESSAGES!!) ARE NOW TOTALLY GONE. MY INBOX IS EMPTY!

Reproducible: Always

Steps to Reproduce:
1.restarted thunderbird
2.
3.
Actual Results:  
cannot reproduce

Expected Results:  
inbox still empty

it should NOT have deleted my inbox when it performed the automatic update!!!!!!

I need to know if my inbox can be recovered. If not, I clearly need a new mail program. 

I've been using Thunderbird since it was new..this is an absolute disaster. critical information is GONE.

Comment 1

10 years ago
It's possible the mail is still there. 
Read http://kb.mozillazine.org/Disappearing_mail

And you didn't just set the inbox view to only display unread mail?

Comment 2

10 years ago
is this dupe bug 395065 (along with bug 402448)?
unless is just a view setting (that makes it not profile issue..)

also, bruce, please do tell if tried any solutions in link in comment 1 and if that clears things out

Comment 3

9 years ago
=> incomplete due to no response from reporter  (I do hate to close a dataloss bug, but without more information...)
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → INCOMPLETE
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