40441 - Mozilla coredumps with May15 build of Webclient

Status: VERIFIED FIXED

(Core Graveyard :: Java APIs to WebShell, defect, P3)

Description

[geetha.vaidyanaathan]

Mozilla coredumps when I visit an external page. I tried to load Yahoo.com
I have a recent build (May 15) build of Webclient and running it with M13 build
of Mozilla.

See below for Error msgs before the thread dump....

debug: edburns: index is: 15
###!!! ASSERTION: You can't dereference a NULL nsCOMPtr with operator->().:
'mRawPtr != 0', file ../../dist/include/nsCOMPtr.h, line 569
###!!! Break: at file ../../dist/include/nsCOMPtr.h, line 569
SIGSEGV   11*  segmentation violation
    si_signo [11]: SIGSEGV   11*  segmentation violation
    si_errno [0]: Error 0
    si_code [1]: SEGV_MAPERR [addr: 0x0]

	stackpointer=f880e1fc
......

Comment 1

[edburns]

Reassigning to Ashu.

Comment 2

[Blake Ross]

Can we get an update from someone with Solaris on this bug?  Still occurring 
with recent nightlies?

Comment 3

[Asa Dotzler [:asa]]

setting to NEW

Comment 4

[Ashu Kulkarni]

This happens with Webclient when working through a Firewall. Specifically it
happens if under 2 conditions.

1. If mozilla is not run before running webclient. When you run mozilla for the
first time before running Webclient, mozilla helps you create a profile in which
you can set the preferences to use the proxy settings for your situation.
2. If you have multiple builds of mozilla on your solaris box. These corrupt the
registry info and running webclient after this causes it to crash when an
external site is visited. The way to deal with this is 
  - to delete the mozProfile directory in your home directory.
  - run the version of mozilla which Webclient has been built with
  - set the proxy settings in the newly created profile directory
  - run webclient.
You should be able to visit external web-pages just fine.

By following these instructions you can get the prefs to work correctly and
webclient does not crash when visiting external web pages.

_Ashu

Comment 5

[Alexei V. Mokeev]

Agree. Mark VERIFIED