404893 - crash reporter fails to submit

Status: RESOLVED FIXED

(Toolkit :: Crash Reporting, defect)

Description

[(not reading, please use [e-mail] instead)]

unable to manually submit pending .dmp files using the nightly crash reporter


But, I had about 20 pending reports, and Ted (luser in irc) pointed me in the right direction on how to submit them manually:

# cd /Users/sspitzer/Library/Application Support/Firefox/Crash Reports/
# mkdir manual
# mv pending/* manual
# cd manual
# ls *.dmp | xargs -n1 ~/Desktop/Firefox.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter

That will bring up the crash reporter UI for each .dmp file in /Users/sspitzer/Library/Application Support/Firefox/Crash Reports/pending

Note, submit.log doesn't appear to be updated, but at least I have the bp-*.txt files in the "submitted" folder

Note, in order to manually submit, I had to use the crash reporter that shipped with Fx 3 b 1.  (The one from the latest trunk nightly doesn't submit for me when I do the same trick.  It just silently moves the .dmp and the .extra files back into the "pending" directory)

Comment 1

[(not reading, please use [e-mail] instead)]

the reported that failed was the one that came with

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; en-US; rv:1.9b2pre) Gecko/2007112104 Minefield/3.0b2pre

The command I was using was:

# ls *.dmp | xargs -n1
~/Desktop/Minefield.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter

In case it matters:

/Users/sspitzer/Library/Application Support/Firefox/Crash Reports/
and 
~/Desktop/Firefox.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter

worked, but:

/Users/sspitzer/Library/Application Support/Firefox/Crash Reports/
and
~/Desktop/Minefield.app/Contents/MacOS/crashreporter.app/Contents/MacOS/crashreporter

did not.

Comment 2

[(not reading, please use [e-mail] instead)]

also worth nothing that with that nightly, I have been very crashy, and had about 60 crash reports pending, which is how all this got started.

Comment 3

[(not currently active) Ted Mielczarek]

This is almost assuredly fallout from bug 401960.  I think I'm going to back out that patch until I get a better fix in, since this means we won't be getting any crash reports on mac right now(!)

Comment 4

[(not currently active) Ted Mielczarek]

Attachment: band-aid fix, effectively undo bug 401960 for now

Comment 5

[(not reading, please use [e-mail] instead)]

Comment on attachment 289769 [details] [diff] [review]
band-aid fix, effectively undo bug 401960 for now

r=sspitzer, since ted tells me he tested and this make the reporter work again (and he reopened bug #401960)

Comment 6

[(not currently active) Ted Mielczarek]

Checked this in, I'll get a real fix for bug 401960 at some point, but that's not super critical, and this was simpler than backing that out, and just as effective.  Thanks to Seth for his sleuthing here, I just completely missed this!