405896 - "Tikiwiki is not properly set up" page when accessing support-stage

Status: VERIFIED FIXED

(support.mozilla.org :: General, defect)

Description

[Chris Ilias [:cilias]]

If I go to http://support-stage.mozilla.org/ , I get a page saying:


Tikiwiki is not properly set up:

The directory '/data/support.mozilla.org/trunk/templates_c/' is not writeable by apache.

You may either chmod the directories above manually to 777, or run one of the sets of commands below.
Proceed to the Tiki installer after you run the commands below.

If you cannot become root, and are NOT part of the group apache:
    $ bash
    $ cd /data/support.mozilla.org/trunk
    $ chmod +x setup.sh
    $ ./setup.sh yourlogin yourgroup 02777
    Tip: You can find your group using the command 'id'.

If you cannot become root, but are a member of the group apache:
    $ bash
    $ cd /data/support.mozilla.org/trunk
    $ chmod +x setup.sh
    $ ./setup.sh mylogin apache

If you can become root:
    $ bash
    $ cd /data/support.mozilla.org/trunk
    $ chmod +x setup.sh
    $ su -c './setup.sh apache'

If you have problems accessing a directory, check the open_basedir entry in
/etc/php.ini or httpd.conf.

Once you have executed these commands, this message will disappear!

Note: If you cannot become root, you will not be able to delete certain
files created by apache, and will need to ask your system administrator
to delete them for you if needed.

Consult the tikiwiki.org installation guide if you need more help.

Proceed to the Tiki installer if you've completed the steps above.

Comment 1

[Chris Ilias [:cilias]]

looks fixed now

Comment 2

[Tom Ellins [:TMZ]]

Verified.