40703 - Not all attachments are shown on IMAP mail account

Status: VERIFIED FIXED

(MailNews Core :: Networking: IMAP, defect, P3)

Description

[Henrik Gemal]

I have a problem with showing attachments in mails with many attachments on my 
Exchange server. Mozilla just doesn't retrieve them for retrieves only parts of 
them.
Perhaps this could be related to:
http://support.microsoft.com/support/kb/articles/Q191/5/04.ASP?LN=EN-US&SD=gn&FR
=0
http://support.microsoft.com/support/kb/articles/Q248/3/85.ASP?LN=EN-US&SD=gn&FR
=0

Comment 1

[Henrik Gemal]

Attachment: IMAP log of problems attachments. Only a small part of the attachment is fetched!

Comment 2

[Henrik Gemal]

I can confirm that this *only* happens on my Exchange IMAP server. I just tried 
it on my Software.com IMAP server at I could see all of the attachments just 
fin!

Build 2000052608

Comment 3

[Henrik Gemal]

Attachment: IMAP log of reading the mail on my Exchange IMAP server, and reading the mail on my Software.com IMAP server

Comment 4

[Henrik Gemal]

Just a little more debug info. I'm having the same problems viewing the 
attachments in Netscape 4.73 as in Mozilla.

So it must be that damn:
http://support.microsoft.com/support/kb/articles/Q248/3/85.ASP?LN=EN-US&SD=gn&FR

Outlook Express works just fine, showing me all of the attachments without 
problems.

Comment 5

[Scott MacGregor]

Good article Gemal. Thanks for sending that link to me. Yes it does sound like
it could be this problem they have. In which case we can't fix it. I'll try to
investigate just to be sure.

Comment 6

[selmer (gone)]

Target nominated bugs to M16.  Please update as necessary.

Comment 7

[Karen Huang]

Yes. At MailConnect6, I still can reproduce this problem by using today's 
05-30-08-M16 commercial build.

From 47 will display the attached messages completely, but Netscape 6 didn't 
display the attached message completely....

I am thinking this bug should be fixed on beta2.

Will attach the IMAP log as following:

Comment 8

[Karen Huang]

I cannot attach the log (too big)here. I will send to Scott by email then.

Comment 9

[Karen Huang]

This is not only occurring on MS Exchange IMAP server....it's also occurring on 
Novell-NIMS IMAP server. Updating & Taking out the MS Exchange from the summary. 
Scott said this maybe layout problem......adding nsbeta2 on the keyword.

Comment 10

[Peter Trudelle]

[nsbeta2+]

Comment 11

[Mike]

M16 has been out for a while now, these bugs target milestones need to be 
updated.

Comment 12

[David :Bienvenu]

Is this still reproducible, Karen? Not the exchange server part, which is a well 
known problem, but what you were able to reproduce on NIMS. Actually, if you 
could reproduce the same problem on the netscape server, that would be very 
useful.

Comment 13

[Karen Huang]

* Problem CANNOT be reproduced from our NMS 4.1 server by using Communicator 4.7 
client -- it will display the 8MB text attachment completely.
* Problem can be reproduced from our NMS 4.1 server by using Netscape 6.0 
client. (06-21-09-M17 commercial build)
I was using 8MB text attachment, it just stop at 77% -- not display this attach 
text file completely.

Comment 14

[David :Bienvenu]

just a single 8mb attachment? that sounds like a different problem...

Comment 15

[David :Bienvenu]

Scott, this is a different problem than the multiple attached web pages one we
were talking about. Also, I was not able to reproduce this problem.

Comment 16

[scottputterman]

Scott, can you reproduce this?  I think we said we thought this would be a
layout bug.

Comment 17

[Scott MacGregor]

Okay I'm not able to see this again either anymore it seems. 

Comment 18

[Karen Huang]

Verified on Windows 07-17-09-M17 commercial build:
From this bug's original description, this is working for me for both NMS & MS 
Exchange IMAP servers: all attachments are displaying as expected.
But, regarding to a single 8mb attachment problem is still occurring -- that's a 
different problem -- I will find existing bug or log another bug for tracking 
that problem.....I am just marking this bug as verified. If Henrik can double 
check for this bug, that's will be great!! Marking as verified!!

Comment 19

[Henrik Gemal]

Seems ok. There are still problems with Mozilla<->Exchange but I think this one 
is fixed.