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I use a customized igoogle home page. This morning half the addons were not visible

RESOLVED WORKSFORME

Status

()

Core
General
RESOLVED WORKSFORME
10 years ago
10 years ago

People

(Reporter: Ben Yandell, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

10 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11

This morning, I opened up FF and it immediately went to my home page as it always does. I have igoogle customized with stock market reports, reuters, google news, weather, dictionary, etc. Most of these addons did not appear. In most of the addons I got a "Loading" message. However, I waited for quite some time, and nothing loaded. I tried to delete the partcular addons and could not do that either. In addition, I had chosen a theme background for the home page. That did not appear either. I clicked on "select a theme" but nothing happened. 
Now I hope I am using the right terminology when I say "addons" I mean particular features that I put on my home page via google's "add stuff" tab. 
I have email, although I don't have a google email account, and I can go to websites with no problem. It is only the content of my default screen on firefox.

Reproducible: Always

Steps to Reproduce:
1.Click on the Mozilla Firefox icon on my desktop
2.automatically goes to my igoogle page that I set up month ago
3.most of the page is missing
Actual Results:  
Everytime I go to the default home page, only half the page is visible, and most of the addons don't work. I cannot delete the addons or change the theme. 

Expected Results:  
I normally have an igoogle default page with all of the addon features that I use. They are usually completely functional.

Please understand that I am not very familiar with the particular descriptive language that you folks use. If I misused a phrase or I have the wrong word (Mozilla instead of Firefox) please try to interpret as best you can or ask for more info. 

I guessed at the component section.
Component: View Source → General
Product: Firefox → Core
QA Contact: view.source → general
(Reporter)

Comment 1

10 years ago
Thank you for trying, but nothing has changed. Should I wait awhile and see what happens or what?
Ben: Can you please be more specific about the items that are missing - are the gagdets listed, and you just cannot see the content?  Did you try refreshing the page?
(Reporter)

Comment 3

10 years ago
Yes they are gadgets and I could not see the content. Refreshing did not work. However, 10 minutes ago, everything came back. The page is functioning normally. I have no idea why. Maybe you did something. I don't now. A 8:00pm is wasn't working . Now it is. I was about to email you to tell you. Go figure. 
Ben: Ok, I am going to resolve this as WFM then. Might have been an issue on the Google side.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → WORKSFORME
(Reporter)

Comment 5

10 years ago
I thank you for your help. 
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