User-Agent: Mozilla/5.0 (X11; U; Linux i686; es-ES; rv:126.96.36.199) Gecko/20071015 SUSE/188.8.131.52-0.1 Firefox/184.108.40.206 Build Identifier: Mozilla/5.0 (X11; U; Linux i686; es-ES; rv:220.127.116.11) Gecko/20071015 SUSE/18.104.22.168-0.1 Firefox/22.214.171.124 Hyundai web page use Adobe Flash technology. When try to view the main page Mozilla Firefox crash. I use 126.96.36.199 version of Flash player. I don't know if the problem is from Adobe Flash player of from Firefox. Please, confirm it. Reproducible: Always Steps to Reproduce: 1.Open Mozilla Firefox. 2.Open http://hyundai.es Home Page. 3.Mozilla Firefox crash. Actual Results: Mozilla Firefox crash.
Does it crash immediately or it takes a while or you have to do something to get it to happen? Can you try with a mozilla.org build or your own build? (Firefox 188.8.131.52 first and then trunk if you're willing to test less stable code) Can you get a stack? you might be able to get something from the suse build with gdb but it might not have symbols. 2 good ways to get stacks are 1) grabbing a mozilla.org build and using the built in reporter (talkback <http://kb.mozillazine.org/Talkback> for firefox2 and breakpad <http://kb.mozillazine.org/Breakpad> for trunk/firefox3) and then giving us the ID of the crash or 2) building your own firefox and using gdb. If you have trouble with any of that the support options at http://www.mozilla.org/support/#community are a good place to go. (many people from here help out at those too, including myself)
I can reproduce the crash using Firefox 184.108.40.206 and Flash 9.0 r48: TB39042862G The crash appears to be in the Flash plugin code.
I can crash a trunk build as well http://crash-stats.mozilla.com/report/index/5d6a9dee-a921-11dc-925e-001a4bd43ef6?date=2007-12-13-02
Signature libc-2.6.1.so@0x71cbc UUID 5d6a9dee-a921-11dc-925e-001a4bd43ef6 Time 2007-12-12 18:15:59-08:00 Build ID 2007121204 OS Linux OS Version 0.0.0 Linux 2.6.22-14-generic #1 SMP Sun Oct 14 23:05:12 GMT 2007 i686 GNU/Linux CPU x86 CPU Info AuthenticAMD family 1 model 44 stepping 2 Crash Reason SIGSEGV Crash Address 0xb699fcbc Frame Signature Source 0 libc-2.6.1.so@0x71cbc 1 libflashplayer.so@0x13b3e4 2 libflashplayer.so@0x13c159 3 libflashplayer.so@0x50da1c 4 libflashplayer.so@0x413025 5 libflashplayer.so@0x432272 6 libflashplayer.so@0x454bcc 7 libflashplayer.so@0x454b07 8 libflashplayer.so@0x4facdb 9 libflashplayer.so@0x2b043 10 libflashplayer.so@0x2bad8 11 ns4xPluginStreamListener::CleanUpStream(short) mozilla/modules/plugin/base/src/ns4xPluginInstance.cpp:168 12 ns4xPluginStreamListener::OnStopBinding(nsIPluginStreamInfo*, unsigned int) mozilla/modules/plugin/base/src/ns4xPluginInstance.cpp:719 13 nsPluginStreamListenerPeer::OnStopRequest(nsIRequest*, nsISupports*, unsigned int) mozilla/modules/plugin/base/src/nsPluginHostImpl.cpp:2397 14 nsStreamListenerTee::OnStopRequest(nsIRequest*, nsISupports*, unsigned int) mozilla/netwerk/base/src/nsStreamListenerTee.cpp:65 15 nsHttpChannel::OnStopRequest(nsIRequest*, nsISupports*, unsigned int) mozilla/netwerk/protocol/http/src/nsHttpChannel.cpp:4412 16 nsInputStreamPump::OnStateStop() mozilla/netwerk/base/src/nsInputStreamPump.cpp:576 17 nsInputStreamPump::OnInputStreamReady(nsIAsyncInputStream*) mozilla/netwerk/base/src/nsInputStreamPump.cpp:401 18 nsInputStreamReadyEvent::Run() mozilla/xpcom/io/nsStreamUtils.cpp:111 19 nsThread::ProcessNextEvent(int, int*) mozilla/xpcom/threads/nsThread.cpp:510
Does this crash happen with the latest Flash Player, version 9r115: www.adobe.com/go/getflashplayer
(In reply to comment #5) > Does this crash happen with the latest Flash Player, version 9r115: > www.adobe.com/go/getflashplayer > Sorry forgot to mention, yes it does.
from Adobe QA in January Hello Mr. Brosnan, Thank you for submitting your recent Flash Player issue regarding Flash Player crashing on http://hyundai.es. I have been able to reproduce the crash and have submitted a bug report to the Engineering Department. Best Regards, Maria Vargas Quality Engineer, Flash Player Need to check if beta 10 or v124 fixes this.
works for me with Flash 10 rc, http://blogs.adobe.com/penguin.swf/2008/08/10rc1.html
Mike Melanson from Adobe emailed me and said Adobe still has an open issue for this. Is there a bug in the Adobe JIRA that could be followed?
Dang misread the email from Mike. "Yes, we were able to reproduce that bug and specifically addressed it in the latest Flash Player 10 RC. I would add notes to the report but I can’t seem to log into Bugzilla."