407478 - DVD and CD drives disappeared from "My Computer"

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[terko]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.9) Gecko/20071025 Firefox/2.0.0.9
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.9) Gecko/20071025 Firefox/2.0.0.9

The DVD drive and CD drive have disappeared from the "My Computer" devices with removable storage.  this occurred after installing Fire4fox 2.0.0.7 onto the XP operating system.  Tried 'System Restore' option on WinXP with no success. Occasionally the two devices will reappear, and when I checked them with the 'Device Manager', it was indicated that both burners were functioning. When the DVD/CD device reappeared I put a blank CD in the device to burn some data onto it.  The system crashed with the message of "MACHINE CHECK EXCEPTION' and several technical info codes, which I wrote down.  I was not able to find a source for what those codes meant. I tried returning to the Mozilla browser before @.0.0.7, but still could not retrieve DVD and CD burners.
Checked the "event Viewer" in administrative Tools and a number warnings and code red events appear to have happened, but don't know what a lot of that stuff means.  
Also, Linux which is on a partition, is now stuck at the "checking battery" line of uploading.
Checked OS with antivirus and sbybot, and there were a couple of things which had to be removed to the "chest", but no malware appears at this time.

Reproducible: Always

Steps to Reproduce:
1.happens most of the time.




should not have lost my CD and DVD burners and made them unusable.

Comment 1

[terko]

correction to the above - returned to Firefox browser before 2.0.0.7. 
The browser download problem affecting my DVD and CD burners occurred before the malware appeared on my system and was removed.
Was unable to find this bug in any of the already listed problems

Comment 2

[Jo Hermans]

This is not a Firefox bug - installation should not affect your hardware. And it should definitely not affect *another* OS, which is completely impossible. It looks more that you have a hardware problem.

Comment 3

[Matthias Versen [:Matti]]

A Blue screen can only be cause by a kernel mode driver (which Firefox doesn't install) like graphio card driver or Firewall driver or if you have a hardware problem.
The firefox setup doesn't affect the hardware in windows or change anything that could affect your cd drives.

for MCE see for example :
http://en.wikipedia.org/wiki/Machine_Check_Exception

marking invalid because this is very clear a hardware problem.