407748 - Ubuntu 7.10 Crash report submission failed: problem with the SSL CA cert

Status: RESOLVED INVALID

Description

[Kevin Brosnan]

1. Crash Firefox
2. crash bang boom dialog comes up
3. error dialog appears saying the crash report could not be sent

Submit.log: Crash report submission failed: problem with the SSL CA cert (path? access rights?)

ted said to investigate libcurl's handling of https://crash-reports.mozilla.com/submit.

Comment 1

[Kevin Brosnan]

curl https://crash-reports.mozilla.com/submit
curl: (77) error setting certificate verify locations:
CAfile: /etc/ssl/certs/ca-certificates.crt
CApath: none

Comment 2

[Kevin Brosnan]

curl error 77 is problem with the SSL CA cert (path? access rights?) and the file /etc/ssl/certs/ca-certificates.crt does not exist.

Comment 3

[Ted Mielczarek [:ted.mielczarek]]

FWIW, this curl command works just fine on Ubuntu 7.04, so I think this is a bug in Ubuntu.

Comment 4

[Ted Mielczarek [:ted.mielczarek]]

sudo apt-get install ca-certificates

Dunno why that doesn't get installed as a dependency of openssl, given that SSL is pretty useless on the web without those certs, but you can file that upstream.

Comment 5

[Reed Loden [:reed] (use needinfo?)]

ca-certificates is now a dependency for firefox-3.0 on Ubuntu:
http://bazaar.launchpad.net/~mozillateam/firefox/firefox-3.0.head/revision/194

Comment 6

[Fabien Tassin]

Sorry, I've removed that. It's not a problem with Ubuntu firefox build after all.
It's more of an issue with the curl package.

Comment 7

[Ted Mielczarek [:ted.mielczarek]]

Yeah, it doesn't make sense for the Ubuntu package, as they're unlikely to use our crash reporting. It's only a problem for running official builds on Ubuntu, so fixing it in libcurl/openssl would make sense.

Comment 8

[Jerod Lycett]

This problem occurs on 8.04 also, I use mozilla's release of FF not Ubuntu's so the dependency thing doesn't affect me so I had to install it by hand.

Comment 9

[timeless]

right, the problem is that ubuntu's libcurl/openssl should depend on ca-certificates, and it doesn't. this is a bug that should be filed against ubuntu.

all we could do is write ubuntu specific system requirements "you need ca-certificates to use the crash reporter", which seems kinda pointless.

another way of writing it is: "your system needs to work before you can browse the web".