407948 - problems in reception of notification of message reception

Status: RESOLVED INCOMPLETE

(Thunderbird :: Preferences, defect)

Description

[Miguel A. Bratos]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; es-ES; rv:1.8.1.9) Gecko/20071025 Firefox/2.0.0.9
Build Identifier: Thunderbird 2.0.0.9

First I apoligize for my bad english
When I write a message and ask for a "message reception" ("acuse de recibo" in spanish) from the receiver, this person cannot do this and receive a error message, and I do not received the "message reception"

Reproducible: Always

Steps to Reproduce:
1.I write a message and ask for a message reception
2.The receiver answers ok to the message reception and a error message displays in her computer
3.I d'not receive the message for the message reception

Comment 1

[Magnus Melin [:mkmelin]]

Is the receiver also using thunderbird? What does the error message say?

Comment 2

[Miguel A. Bratos]

No, Its happens with Outlook and Outlook express 

Comment 3

[Miguel A. Bratos]

(In reply to comment #1)
> Is the receiver also using thunderbird? What does the error message say?
> No, it happens with Outlook and Outlook express

Comment 4

[Magnus Melin [:mkmelin]]

And the error message?

Comment 5

[Miguel A. Bratos]

(In reply to comment #4)
> And the error message?
> I d'nt know, becasue Isedn the message and I d'nt receive this

Comment 6

[Magnus Melin [:mkmelin]]

Nothing to do without even an OE error message.

Comment 7

[Miguel A. Bratos]

(In reply to comment #6)
> Nothing to do without even an OE error message.
> 
The error message is: 
"El mensaje no se pudo enviar, uno de los destinatarios fue rechazado por el servidor. Su dirección de correo electrónico es "=?iso-8859-1?Q?Miguel_Angel_Bratos_P=E9rez_<bratos@med=2Euva=2Ees". Asunto 'Leído: Prueba acuse de recibo', Cuenta: 'dpto.ap', Servidor: 'cartero.uva.es', Protocolo: SMTP, Respuesta del servidor: '553 5.0.0 <=?iso-8859-1?Q?Miguel_Angel_Bratos_P=E9rez_<bratos@med=2Euva=2Ees>... Unbalanced '<'', Puerto: 25, Seguridad (SSL): No, Error de servidor: 553, Número de error: 0x800CCC79"

Comment 8

[Magnus Melin [:mkmelin]]

Don't know Spanish, but babelfish says 
"The message could not be sent, one of the adressees was rejected by the servant. Its direction of electronic mail is:" ....

Looks like there is an extra < before your encoded name+address. 

Can you attach a sample (.eml) message that causes this?  

Comment 9

[Miguel A. Bratos]

I don't know how I can attach a file ".eml"
I send to Magnus Melin a message "subjet: bug 407948" asking for the message reception 

Comment 10

[Magnus Melin [:mkmelin]]

Unfortunately I notice my server or the anti-spam filter rewrites the headers :/
... and the Disposition-Notification-To is not what you sent. (Probably because it was invalid in some way, I can't tell.)

Please attach the original sent message here. Go to your sent folder and select the message, then File | Save as... | File will get you the message as .eml.

Comment 11

[Miguel A. Bratos]

I do this, but how I can attach the message here

Comment 12

[Magnus Melin [:mkmelin]]

Use the "Add an attachment" link.

Comment 13

[Miguel A. Bratos]

Ok, where is the button for "add an attachment" in this page?

Comment 14

[Miguel A. Bratos]

Attachment: File example of error

Comment 15

[Miguel A. Bratos]

I found the button for add a link

Comment 16

[Magnus Melin [:mkmelin]]

Verified with reporter that sending the reply receipt from outlook2003 works. 

The one message he sent me got altered by my server. Maybe the same thing was happening to the other person - the server didn't like that the header is two lines (encoded) as
Disposition-Notification-To: =?ISO-8859-1?Q?Miguel_Angel_Bratos_P=E9?=
 =?ISO-8859-1?Q?rez?= <[e-mail]>

and therefore munges it.

Comment 17

[[:Aureliano Buendía]]

(In reply to comment #16)
> Verified with reporter that sending the reply receipt from outlook2003 works. 
Then we can close it as WFM?

Comment 18

[Miguel A. Bratos]

The reply receipt in mi latest version of Thunderbird at my home don't work. Please don't close it. Many thanks

Comment 19

[Javi Rueda :javirid]

Could you test again with a newer version of TB, please Miguel? :-) Thank you.

Comment 20

[Ekanan Ketunuti]

Resolved per whiteboard.