408201 - firefox.exe doesn't exit completely, preventing me from starting firefox again

Status: RESOLVED INCOMPLETE

Description

[David]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11


  I exit firefox to do other  requests and try to restart and get the message that  firefox is still running after a cancellion request...  I cannot restart unless I go to the task manager and cancel firefox a second time after the first cancel request!!!  Now sometimes this requires a reboot of this system ( 3 gig cpu, full memory and current xp updates and software and latest firefox..  won't use the latest becasue of other problems) I use dual boot xp or vista and have turn off the vista hd to find problem..
  Not this system - your system is not existing memory properly after disconnect

 Dave
 D&D Hardware/Software R&D
  

Reproducible: Sometimes

Steps to Reproduce:
1.you have the info
2.
3.
Actual Results:  
 
 no way to reproduce this  maybe  - happens every once in a while or about every 4th time
 

Expected Results:  

 Have firefox clear memory when exiting -  I've run as many as 6 firefox's at one time and had not seen this problem

 
 Left memory clear so to be able to restart again with out re-boot or using task manager

Comment 1

[Ria Klaassen (not reading all bugmail)]

Could be caused by older java versions or incompatible add-ons.

Comment 2

[Tyler Downer [:Tyler]]

This bug was originally reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.6 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 3

[Tyler Downer [:Tyler]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.8 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.