Closed
Bug 408583
Opened 17 years ago
Closed 16 years ago
Browser crashes when downloading census images from Ancestry.com
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
WORKSFORME
People
(Reporter: bisbee, Unassigned)
References
()
Details
(Keywords: crash)
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11
After two or three census image downloads, error generated advising program is trying to access address 0x00000006 (not addressable). Browser closes. Accessed those same images with Safari--no problem.
Reproducible: Sometimes
Steps to Reproduce:
1.Access ancestry.com census images.
2.Use Ancestry back/forward arrows to page through images at 100%.
3.Hold on to your chair.
Actual Results:
Firefox/XP advise the program has encountered an error and must close. Do you want to send a report. Afterward, you can open Firefox, accept offer to return to previous session and for the next two or three images, everything is okay. Then it happens again.
Expected Results:
Displayed the images and continued
Nothing special. Have been doing this with Firefox for several years. This is the first time the problem has occurred.
Comment 1•17 years ago
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Do you get the same with the Firefox safemode ?
(http://kb.mozillazine.org/Safe_Mode)
Can you please provide a Talkback crash id ?
(http://kb.mozillazine.org/Talkback)
Updated•17 years ago
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URL: http://ancestry.com
Severity: normal → critical
Component: Build Config → General
Keywords: crash
QA Contact: build.config → general
Version: unspecified → 2.0 Branch
Dupe of bug 376074? That was reported as a 1.8 branch bug that was fixed (with no attribution) in 1.9.
Comment 3•16 years ago
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This wfm using Firefox 3.0.x and since Firefox 2 is now unsupported, should this bug be closed?
Comment 4•16 years ago
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wfm
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → WORKSFORME
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Description
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