Minefield issue with liveperson live chat

RESOLVED INCOMPLETE

Status

()

Firefox
General
RESOLVED INCOMPLETE
11 years ago
8 years ago

People

(Reporter: Distance, Unassigned)

Tracking

3.0 Branch
x86
Windows Vista
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2010-07-30], URL)

(Reporter)

Description

11 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9b3pre) Gecko/2007121505 Minefield/3.0b3pre
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9b3pre) Gecko/2007121505 Minefield/3.0b3pre

When using this website chat program when you submit a message it doesn't update the message list until the agent responds, which by then you have submitted the text several times.

Reproducible: Always

Steps to Reproduce:
Initiate a chat using this program and type!
Actual Results:  
The text box doesn't update with the message you have typed until an agent next responds

Expected Results:  
The text box updates with what you have just typed
(Reporter)

Comment 1

11 years ago
Example liveperson chat:

http://www.hostgator.com/support.shtml

Click Live Chat
Does this still happen with Firefox 3.6.6 or later in a fresh profile?
Whiteboard: [CLOSEME 2010-07-30]
Version: unspecified → 3.0 Branch
No reply, INCOMPLETE. Please retest with Firefox 3.6.8 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
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