409572 - Thunderbird doesn't start after install

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[Vanessa Lum]

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30)
Build Identifier: Windows NT 5.1 Build 2600

In initial launch of Thunderbird latest version, I immdiately get the pop up dialog box "thunderbird.exe has encountered a problem and needs to close. WE are sorry for the inconvenience. If you were in the middle of something...Please tell Microsoft about the this problem. I uninstalled this version and tried installing the previous version and am getting the same results. During the install process, there was nothing to indicate the install was not installing right. 

Reproducible: Always

Steps to Reproduce:
1.go to start menu, select Programs
2.click on Mozilla Thunderbird (or Mozilla Thunderbird no extensions)
3.
Actual Results:  
immediately the dialog box appears

Expected Results:  
unable to start program

start

Comment 1

[Magnus Melin [:mkmelin]]

Have you tried reinstalling into another, *empty* folder?

Comment 2

[Frank Wein [:mcsmurf]]

Vanessa: Do you still see this problem? Did you try installing into an empty folder?

Comment 3

[Frank Wein [:mcsmurf]]

No response, resolving bug.
Vanessa: If you still see this issue, please add a comment to this bug here.