40962 - Installer Crash's while attempting to install

Status: VERIFIED FIXED

(SeaMonkey :: Installer, defect, P3)

Description

[Matthew Dean]

From Bugzilla Helper:
User-Agent: Mozilla/4.73 [en] (X11; U; Linux 2.2.15 i586)
BuildID:    

After accepting the license agreement and installing to /usr/local/mozilla, the
download bar appears, and then freezes near the middle, and the program
segfaults

Reproducible: Always
Steps to Reproduce:
1.Load mozilla-installer
2.Accept the License Agreement
3.Choose Typical Installation and destination /usr/local/mozilla
4. Click install, wait a few seconds, bar stops moving, crash.

Actual Results:  The program segfaulted

Expected Results:  Installed the browser and related software.

(gdb) backtrace
#0  0x80cd96b in ?? ()
#1  0x8054ff2 in nsXIEngine::Install ()
#2  0x80534b2 in nsInstallDlg::WorkDammitWork ()
#3  0x4025debd in pthread_start_thread (arg=0xbf7ffe60) at manager.c:213

System Config
-----------------
XFree86 Version 4.0 / X Window System
(protocol Version 11, revision 0, vendor release 6400)
Release Date: 8 March 2000

Device "Creative Graphics Blaster TNT2"
Default mode "1024x768": 94.5 MHz, 68.7 kHz, 85.0 Hz

NV: driver for NVIDIA chipsets: RIVA128, RIVATNT, RIVATNT2,
        RIVATNT2 (Ultra), RIVATNT2 (Vanta), RIVATNT2 M64,
        RIVATNT2 (Integrated), GeForce 256, GeForce DDR, Quadro

64MB ram, k6-2 300mhz, Linux 2.2.15, Slackware 7

Comment 1

[Sean Su]

reassigning to Samir.

Comment 2

[Jeremy M. Dolan]

dupe of 36781?

Comment 3

[Samir Gehani]

Grace,
Can we locate a Linux 2.2.15, Slackware 7 configuration and test the installer?  
The stack trace looks different than 36781.  Thanks.

Comment 4

[leger]

Adding crash to keyword field.

Comment 5

[Dawn Endico]

Matthew, could you try out a recent build and see if you're still finding this
crash? This bug was moved out to M30 because the installer people don't have
a setup like yours. If you could provide them with stack traces and do debugging
for them then that would help speed up the process here. (Although you may find
that the bug has already been magically fixed).

Try M16 when its released in a few days or try a nightly build at
http://ftp.mozilla.org/pub/mozilla/nightly/latest/

For tips on debugging mozilla and getting stack traces, see
http://www.mozilla.org/unix/debugging-faq.html

Do normal mozilla tarballs run for you? (as opposed to installer build)?

Comment 6

[Matthew Dean]

Bug seems to have been taken care of, however a new bug with the installer has
come up, #41784 which still prevents me from installing mozilla, it seems to run
for a while and process files, and always at the same spots, segfault.

Comment 7

[Samir Gehani]

Probably was using a build before we fixed the local display redraw crash.

Comment 8

[Grace Bush]

build 2000060710