Closed Bug 409629 Opened 17 years ago Closed 16 years ago

software update- caught in loop if not admin

Categories

(Toolkit :: Application Update, defect)

x86
Windows XP
defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 340535

People

(Reporter: rt9127, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11

I have my options set to notify me before installing a software update. I have several of my accounts set to limited access to try to prevent unintentional installs from emails. On occasion I will agree to have a firefox update install, forgetting that I am using a limited XP user account. The update tries to install, and than stops (as expected) with a message noting (not exact test) that the update can not be completed since the user account does not have full rights, and to retry with proper access....  This I understand. but once this message appears- there is no way to exit from the update- clicking on either the 'ok' button in the update error message dialog window or the X box on the top right corner of the update error message dialog window- does not cancel the update, but keeps the update process running and trying to perform the update that it can not do -Due to the XP user account) is limited and does not  have install rights.  I have had to manually shutdown (by unplugging the PC) to get out of this update install loop)
suggestion- there should be an easy method to stop the update process if the
update was opted for my mistake when using an xp limited rights account.

I am going to post a similar message under Thunderbird - since the same error happens there as well

thank you

Reproducible: Always

Steps to Reproduce:
1.the error occurs when a firefox download is available for install
2.
3.
Actual Results:  
see details


software should have a cancel update option
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → DUPLICATE
Version: unspecified → Trunk
Product: Firefox → Toolkit
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