410171 - If using old Quicktime version, PFS fails to update to newest, before crashing.

Status: RESOLVED INCOMPLETE

(Toolkit Graveyard :: Plugin Finder Service, defect)

Description

[Jonathan Pritchard]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11

Sorry about the unspecific nature of this bug.

Using an older version of Quicktime 7 on Windows XP SP2. In Firefox 2.0.0.11. With quicktime presumably as the default content handler for .mp3 and .mov files. When viewing a webpage with this type of contend embedded the Plugin Finder Service alerts me to an update of Quicktime being available. Clicking 'Find', brings up an update failed notification before a Quicktime generated update notification comes up. Before clicking on it to update, it crashes Firefox. I cannot be more technical on this. It happens wherever there is .mp3 content or .mov video files embedded in to the webpage.

Reproducible: Always

Steps to Reproduce:
1.
2.
3.

Comment 1

[Matthias Versen [:Matti]]

Please provide a Talkback ID of that crash : http://kb.mozillazine.org/Talkback

Comment 2

[Jonathan Pritchard]

I don't have Talkback installed, is there an extension of it that I can install. I don't much fancy uninstalling and reinstalling.

Comment 3

[Matthias Versen [:Matti]]

no, you have to reinstall it but you will not lose your settings and addons if you do.

Comment 4

[Hermann Schwab]

Please provide an URL, maybe for mp3, where I can test this. 

Comment 5

[Jonathan Pritchard]

http://media.vibe.com/music/audio/2005/07/01-kanye_west_feat._jay-z-diamonds_are_forever-_remix_.mp3

When loading it will prompt me to update to Quicktime 7.3.1 for Windows before Windows XP generates a Program Not Responding message from Firefox.exe .

Comment 6

[Hermann Schwab]

(In reply to comment #5)
> http://media.vibe.com/music/audio/2005/07/01-kanye_west_feat._jay-z-diamonds_are_forever-_remix_.mp3

Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11

QuickTime Plug-in 6.5.1

I'm not asked to update Quicktime, the mp3 starts loading and playing. As I'm on ISDN (64kbit/s) I've got to wait some time until it's loaded completely. No crash on Firefox or Seamonkey.

Comment 7

[Wayne Mery (:wsmwk)]

I get a dns failure o the url

Comment 8

[Hermann Schwab]

(In reply to comment #7)
> I get a dns failure o the url

Service Unavailable - DNS failure
The server is temporarily unable to service your request. Please try again later.

It did work for me in comment 6 using an older computer now gone.

Resolving INCOMPLETE, don't think somebody will find this bug in the 1.8 branch