410555 - Titles disappeared in Window when I moved a message to the trash -- nsIMsgFolder.getMsgDatabase]" nsresult: "0x80550005 (<unknown>)" ... chrome://messenger/content/mailWidgets.xml

Status: RESOLVED WORKSFORME

(Thunderbird :: Mail Window Front End, defect)

Description

[Dan Pollack]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; .NET CLR 2.0.50727)
Build Identifier: 2.0.0.9 20071031

Error: uncaught exception: [Exception... "Component returned failure code: 0x80550005 [nsIMsgFolder.getMsgDatabase]"  nsresult: "0x80550005 (<unknown>)"  location: "JS frame :: chrome://messenger/content/mailWidgets.xml :: parseFolder :: line 2061"  data: no]

Reproducible: Didn't try

Steps to Reproduce:
1.
2.
3.



Just moved the file and left the main title window alone?

Comment 1

[Dan Pollack]

Trash icon disapeared until I sent another item to it. Only the Mailbox labeled In is affected, none of the sub-folders are.

Comment 2

[Wayne Mery (:wsmwk)]

your description is rather incomplete.
* what exact steps lead up to your getting the error message? 
* are you on an exchange server?

removed "related to bug 396169?

Comment 3

[[:Aureliano Buendía]]

Reporter can ypu reply to comment #2?

Comment 4

[Dan Pollack]

(In reply to comment #2)
> your description is rather incomplete.
> * what exact steps lead up to your getting the error message? 
> * are you on an exchange server?
> removed "related to bug 396169?

It's been so long...... But I usually delete e-mails in groups. I know these are junk, so I'll delete a group. Then read individual ones that may/may not be junk and delete as needed usually using the Delete button on the window. Sometimes, I will d'n'd to Trash. I don't usually sort e-mails, so I can accumulate quite a large number (for me) in my Inbox, upwards of 600.

No, I am not on an Exchange Server.

Comment 5

[Derek Day]

I don't know if this confirms the bug, but generally uncaught exceptions should be fixed so at least they are caught!

Best guess at steps to reproduce:
I started seeing this after loading yesterday morning's a1pre shredder. Since starting up that version (though it could be a coincidence) I have not been able to download any other mail.

Prior to the uncaught exception, there were a number of WARN messages in the Error Console that ended in the operation 'Bailing' (that is the term in the message).

Error: uncaught exception: [Exception... "Component returned failure code: 0x80550006 [nsIMsgFolder.msgDatabase]"  nsresult: "0x80550006 (<unknown>)"  location: "JS frame :: chrome://messenger/content/mailWidgets.xml :: parseFolder :: line 2007"  data: no]

I *am* on an Exchange server using IMAP.

Based on this message, I assume that something may have corrupted the Message Database for this folder and that it needs rebuilding. Before I do this, I am willing to use my owa client for a day or so to collect any other information that might be useful.

Comment 6

[[:Aureliano Buendía]]

Dan\Derek, do you have the same experience issue with latest TB 3.1.x release?

Comment 7

[Dan Pollack]

No loonger showing this problem. It can be closed.

Comment 8

[[:Aureliano Buendía]]

WFM per comment #7 (at least in release 3.x.x)