410868 - Attachment icon is gone from mail options/auto-complete does not work

Status: RESOLVED WORKSFORME

(Thunderbird :: Message Compose Window, defect)

Description

[Ann]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11
Build Identifier: 

When I go to compose a new message or reply to a message, the attachment icon is not there.  In addition, in the "file" section, the word attachment is grayed out.  
When I click insert, I get a menu selection, but not way to attach a document.  The autocomplete is not working properly either.

Reproducible: Always

Steps to Reproduce:
1.
2.
3.
Actual Results:  
Everytime I try to reply or send a new email, the papeclip icon for attachemtns is not there.  I do not understand the language of this page-it is too computer-technical for me.  A phone number would be very helpful


Expected Results:  
same thing-no attachment icon.

The icon for attachments should display and the category for attachmetns should not be grayed out.

Comment 1

[Magnus Melin [:mkmelin]]

Easier to understand, Thunderbird support forums are here:
http://forums.mozillazine.org/viewforum.php?f=39

I don't understand what you mean. Do you still see the problem if you disable all extensions (Tools | Add-ons ...) If you do, attach a screenshot to this bug using the "Add and attachment" link above.

Comment 2

[Magnus Melin [:mkmelin]]

Reporter wrote me:
"Hi, Thanks for responding. I figured out what it was-I accidentally did something to my toolbar.......now everything is fine. "

->WFM